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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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Daniel L.'s profile image
Daniel L. 
on Birdeye

2 years ago

Ms Luckett was very pleasant to talk with, very professional, she kept me informed on every step of the loan process 

Marcos R.'s profile image
Marcos R. 
on Birdeye

2 years ago

Sharyl, Lara, and the PennyMac were great to work with. The loan process was fast and easy. I like to have hands on on my projects, but this team was always ahead of the game and always answered any of my questions. Great working with you all. 

Leilah K.'s profile image
Leilah K. 
on Birdeye

2 years ago

Great customer service. We were treated professionally. 

Keith M.'s profile image
Keith M. 
on Birdeye

2 years ago

The online features made it easier to upload documents and monitor the status of loan. 

Melissa F.'s profile image
Melissa F. 
on Birdeye

2 years ago

Process quick, painless, and better than expected. 

Sherine L.'s profile image
Sherine L. 
on Birdeye

2 years ago

Not sure who Amanda Rowe is but my team was David and Jazmin. 

Charles G.'s profile image
Charles G. 
on Birdeye

2 years ago

A 5 star experience where we worked together through the issues to close to our expectations. The staff was professional and courteous answering all questions quickly and accurately. 

DORIS MARTINEZ A.'s profile image
DORIS MARTINEZ A. 
on Birdeye

2 years ago

As already Pennymac costumer I didn’t doubt it in get my second mortgage with them. My experience has been always great. I started the process of buying a new home since March 2021. Bethany from sales department made the process of qualification very easy. She was always responsive and helpful until my closing date. Then I met my loan officer Lori. I’m extremely happy with the excellent service I received from her during the process. She always was available to answer all my questions and keep me updated from October 2021 u... read more

Kevin O.'s profile image
Kevin O. 
on Birdeye

2 years ago

Sharon Luckett is an outstanding loan officer and a true professional. She took great care of me and I would recommend her and penny mac to everyone! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com