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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,126 reviews
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Paul L.'s profile image
Paul L. 
2 years ago

Lori was extremely patient with me and we were able to get done despite major hurdles. Really appreciate her efforts throughout the process. 

GREGORY J.'s profile image
GREGORY J. 
2 years ago

Very seamless and easy process. Thankful for my experience! 

Dolly J.'s profile image
Dolly J. 
2 years ago

We had a great experience securing our home loan with PennyMac! 

Margarita B.'s profile image
Margarita B. 
2 years ago

Lori’s interaction with us and her care, as well as the adjustments made when I had expressed my frustration not directly being treated as a already known customer, but a brand new one. It was swift and greatly carried out. I understand things have to go in certain, but there are ways which should reflect that you are an existing customer which, PennyMac knows already over an unknown. Lori and team did great! 

David K.'s profile image
David K. 
2 years ago

Overall was great 

Adrianne S.'s profile image
Adrianne S. 
2 years ago

Lori Gibson made the process seamless and easy from beginning to end. She was amazing to work with and very transparent. She set appropriate expectations before each phase of the process. I would recommend her to anyone looking to obtain a mortgage! 

Elijah T.'s profile image
Elijah T. 
2 years ago

Everything 

Tricia H.'s profile image
Tricia H. 
2 years ago

Working with Sarah and Lori was amazing. Our loan got complicated because we kept making changes with our 1031 exchange but Sarah and Lori were there every step of the way making sure what we needed was taken care of. We couldn't have asked for better people to work with! 

Ivan Monagan S.'s profile image
Ivan Monagan S. 
2 years ago

The communication was great, she followed up on my phones and was very patient with us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,126 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.