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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Lori’s interaction with us and her care, as well as the adjustments made when I had expressed my frustration not directly being treated as a already known customer, but a brand new one. It was swift and greatly carried out. I understand things have to go in certain, but there are ways which should reflect that you are an existing customer which, PennyMac knows already over an unknown. Lori and team did great!
Overall was great
Lori Gibson made the process seamless and easy from beginning to end. She was amazing to work with and very transparent. She set appropriate expectations before each phase of the process. I would recommend her to anyone looking to obtain a mortgage!
Everything
Working with Sarah and Lori was amazing. Our loan got complicated because we kept making changes with our 1031 exchange but Sarah and Lori were there every step of the way making sure what we needed was taken care of. We couldn't have asked for better people to work with!
The communication was great, she followed up on my phones and was very patient with us.
if my keys were not held up and if the paperwork would have been completed properly but things happen sometimes so i understand,
Great service. The overall experience was very simple with clear instructions. Thank you Amanda!
All of the service and process was quick and easy.
PENNYMAC has a 4.5 star rating with 2,116 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.
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