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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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Margarita B.'s profile image
Margarita B. 
on Birdeye

a year ago

Lori’s interaction with us and her care, as well as the adjustments made when I had expressed my frustration not directly being treated as a already known customer, but a brand new one. It was swift and greatly carried out. I understand things have to go in certain, but there are ways which should reflect that you are an existing customer which, PennyMac knows already over an unknown. Lori and team did great! 

David K.'s profile image
David K. 
on Birdeye

a year ago

Overall was great 

Adrianne S.'s profile image
Adrianne S. 
on Birdeye

a year ago

Lori Gibson made the process seamless and easy from beginning to end. She was amazing to work with and very transparent. She set appropriate expectations before each phase of the process. I would recommend her to anyone looking to obtain a mortgage! 

Elijah T.'s profile image
Elijah T. 
on Birdeye

a year ago

Everything 

Tricia H.'s profile image
Tricia H. 
on Birdeye

a year ago

Working with Sarah and Lori was amazing. Our loan got complicated because we kept making changes with our 1031 exchange but Sarah and Lori were there every step of the way making sure what we needed was taken care of. We couldn't have asked for better people to work with! 

Ivan Monagan S.'s profile image
Ivan Monagan S. 
on Birdeye

a year ago

The communication was great, she followed up on my phones and was very patient with us. 

Thomas A.'s profile image
Thomas A. 
on Birdeye

a year ago

if my keys were not held up and if the paperwork would have been completed properly but things happen sometimes so i understand, 

PAOLO P.'s profile image
PAOLO P. 
on Birdeye

a year ago

Great service. The overall experience was very simple with clear instructions. Thank you Amanda! 

Daniel E.'s profile image
Daniel E. 
on Birdeye

a year ago

All of the service and process was quick and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

Need help? Contact us.

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