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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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RANDY P.'s profile image
RANDY P. 
on Birdeye

4 years ago

Nicole was amazing and very friendly 

ROCHELLE ANCHETA T.'s profile image
ROCHELLE ANCHETA T. 
on Birdeye

4 years ago

Lana had been very efficient throughout the whole process. 

HODAINE D.'s profile image
HODAINE D. 
on Birdeye

4 years ago

The loan processor miscalculated my monthly payments allowing me to think my payment would be lower. The processor indicated that he will be reaching to the county to get my updated tax bill, in order to give me a correct monthly figure for my mortgage payments. However, the tax bill I received superceded the amount collected for my escrow for the 12 month period. So I'm not understanding how can the loan processor state that he reached out to the county to get my updated tax bill. My escrow off 

Simon L.'s profile image
Simon L. 
on Birdeye

4 years ago

ROBERT MCGAUGHY - had a lot of patience - worked very late at night with me with the 4 applications. Great attitude! and patience. LANA THOMAS - she has an excellent attitude. Lots of patience - too much on her plate - her family emergency made it more difficult to her to communicate quicker. DOCUMENTS TO SIGN - property addresses were not accurate my name was not accurate. SERVICELINK - very bad - I received tons of emails and phone calls about notaries coming over for signing. Annoying. 

MICHAEL H.'s profile image
MICHAEL H. 
on Birdeye

4 years ago

Lana was very helpful and cooperative 

CARLEEN P.'s profile image
CARLEEN P. 
on Birdeye

4 years ago

The friendly, helpful input by the people at PennyMac to be sure I was getting what I was needing. I was looking for answers as to what do I want to do; refinance my home loan or keep the loan I already had, reverse mortgage, or what other choices would be of help to me. Having my needs met is what made it a GREAT experience. Thank you ALL for your help. Your customer, Carleen 

BRIAN B.'s profile image
BRIAN B. 
on Birdeye

4 years ago

Easy and effortlessly went through the process. Highly recommend 

Atef A.'s profile image
Atef A. 
on Birdeye

4 years ago

Pennymac very professional and I'm so happy with pennymac 

Matthew H.'s profile image
Matthew H. 
on Birdeye

4 years ago

This process was simple and easy. Our loan officer walked us right through the entire process. We even closed 19 days before the estimated closing date. Thanks to this great team of workers who did what they were supposed to do and making this easy and hassle free for us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.