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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nicole was amazing and very friendly
Lana had been very efficient throughout the whole process.
Efficient, honest, helpful, and economical value for my home refinance.
The loan processor miscalculated my monthly payments allowing me to think my payment would be lower. The processor indicated that he will be reaching to the county to get my updated tax bill, in order to give me a correct monthly figure for my mortgage payments. However, the tax bill I received superceded the amount collected for my escrow for the 12 month period. So I'm not understanding how can the loan processor state that he reached out to the county to get my updated tax bill. My escrow off
ROBERT MCGAUGHY - had a lot of patience - worked very late at night with me with the 4 applications. Great attitude! and patience. LANA THOMAS - she has an excellent attitude. Lots of patience - too much on her plate - her family emergency made it more difficult to her to communicate quicker. DOCUMENTS TO SIGN - property addresses were not accurate my name was not accurate. SERVICELINK - very bad - I received tons of emails and phone calls about notaries coming over for signing. Annoying.
Easy process and great rate.
The friendly, helpful input by the people at PennyMac to be sure I was getting what I was needing. I was looking for answers as to what do I want to do; refinance my home loan or keep the loan I already had, reverse mortgage, or what other choices would be of help to me. Having my needs met is what made it a GREAT experience. Thank you ALL for your help. Your customer, Carleen
I have a hard time reaching my agent Alex. I emailed him, called him and left message but he doesn’t return calls until I email him twice. I even speak with his secretary or coworker asking for a call back. He never told me I had to paid a 1.67% point to get the 2.99% rate. I’m ok with paying the extra 3 grand for it. But he should have disclosed that information to me. I do like Tracy. She was patience and honest with me. Answered all my questions and concerns.
Thank you for you help.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.