This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service.
This was a smooth and seamless process.
Not sure why my loan took longer than expected to close. I understand that COVID 19 was part of the issue however it still seemed a bit long.
Efficient, honest, helpful, and economical value for my home refinance.
The loan processor miscalculated my monthly payments allowing me to think my payment would be lower. The processor indicated that he will be reaching to the county to get my updated tax bill, in order to give me a correct monthly figure for my mortgage payments. However, the tax bill I received superceded the amount collected for my escrow for the 12 month period. So I'm not understanding how can the loan processor state that he reached out to the county to get my updated tax bill. My escrow off
ROBERT MCGAUGHY - had a lot of patience - worked very late at night with me with the 4 applications. Great attitude! and patience. LANA THOMAS - she has an excellent attitude. Lots of patience - too much on her plate - her family emergency made it more difficult to her to communicate quicker. DOCUMENTS TO SIGN - property addresses were not accurate my name was not accurate. SERVICELINK - very bad - I received tons of emails and phone calls about notaries coming over for signing. Annoying.
Lana was very helpful and cooperative
The person that came to our house couldn’t explain any documents. He just said sign here and here. When asked, he really couldn’t explain what we were signing. Probably not his fault because he wasn’t faxed the documents until minutes before closing. He was actually late, but did call us to let us know.
Everything done on time. The loan officer was easy to work with. The process was smooth and efficient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.