This profile has been claimed by the business owner or representative.
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole experience. from start to finish.
PennyMac Loan Services were great with me in the past and now. This the reason why I refinance with them.
Great service.
This was a smooth and seamless process.
It was a great experience refinancing my house with penny mac team. Regina Lal was awesome i definitely recommend her.
There were a number of times emails went unanswered and it was difficult to get someone on the phone. But everyone was extremely pleasant and helpful once you reached them.
I received emails from from the assigned agent, however I never spoke with her throughout the process. I was always supported by MAC Team members who answered and returned my calls. My positive experience survey should reflect a team and not the specific support of the assigned employee.
Not sure why my loan took longer than expected to close. I understand that COVID 19 was part of the issue however it still seemed a bit long.
The communication was not good. I had to call multiple times over days to get responses.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.