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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Decent Job done to get my loan closed in 40 days in such an extremely busy time.
Things went very smoothly with good communication. We closed almost a month earlier than expected, which was wonderful.
Only reason I gave this a great review is because Nichole went above & beyond. I was not satisfied with the title company at all. My husband just passed away not too long ago and they pretty much had no accurate information, so I pretty much did the title search myself & had to prove that multiple things they said were false. They also told me I need to pay for a probate attorney when that was completely false. If it wasn’t for Nichole I would have walked away from this whole process.
Communication was absolutely horrible. Hard to get through to anyone and would take days before a return call or email. Received two emails regarding other people’s loans so makes me wonder where my information could possibly be sent. The notary was not able to make our scheduled closing because he hadn’t receive the paperwork from PennyMac and we had to reschedule.
It was a great experience refinancing my house with penny mac team. Regina Lal was awesome i definitely recommend her.
There were a number of times emails went unanswered and it was difficult to get someone on the phone. But everyone was extremely pleasant and helpful once you reached them.
I received emails from from the assigned agent, however I never spoke with her throughout the process. I was always supported by MAC Team members who answered and returned my calls. My positive experience survey should reflect a team and not the specific support of the assigned employee.
The communication was not good. I had to call multiple times over days to get responses.
All my questions were answered and follow ups were very quick. It was a great overall experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.