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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have a hard time reaching my agent Alex. I emailed him, called him and left message but he doesn’t return calls until I email him twice. I even speak with his secretary or coworker asking for a call back. He never told me I had to paid a 1.67% point to get the 2.99% rate. I’m ok with paying the extra 3 grand for it. But he should have disclosed that information to me. I do like Tracy. She was patience and honest with me. Answered all my questions and concerns.
Thank you for you help.
Poor communication! Closing documents not correct!!
Lo que hablé con la primera persona acerca de PMI no coincide con la final del closing.
This process was not as smooth as what I experienced at Quicken but the price was lower so I stuck with Penny Mac.
The whole process was smooth, everyone was friendly and helpful, and we closed over two weeks earlier than we anticipated!
Erica was truly awesome.
Easy to deal with and laid out expectations well. Loan process was a smooth overall.
Everything was quick, clear and easy!
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.