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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Was moved around until I ended up with Lauren who was very professional. But that was 3 weeks after the process started. Started the refi on May 4th and closed 7 weeks later, June 15. This was a refi and you, PennyMac held the original loan. Provided all docs requested SAME DAY as requested. Thought this would be easier and faster.
For people to do their job correctly and promptly.
The communication was timely and professional. The information was mostly clear.
My loan refinance was processed quickly (within a little over a month) and the team was very communicative and clearly answered by my questions. Thank you PennyMac Team!
The closing time frame was not accurate, and end up paying two time of the amount because of the time frame for closing
Great customer service even during the Covid-19 pandemic.
Received conflicting information on closing cost. I was told an amount by one person and another amount from another. Amount in web portal was different than both amounts given. I was told by one agent I was getting money back at closing. I booked a vacation based on that information. It was in accurate I had to pay 1400 at closing. Penny Mac needs to be consistent with information provided or limited that to one point of contact.
Easy , fast, and no hassle.
It was a very easy process. Thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.