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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Notary messed up my papers and I was really pissed off and wasted my time and I had to wait last minute to correct it or be corrected I didn’t feel confident. But overall I’m glad it’s done
My closing date had to be postponed because of closing documents not being prepared in a timely manner. Time is money. It also would have been more beneficial to follow up with the customer in a timely manner, by returning phone calls as promised. Other than that, I appreciate how the latter part was handled in a more expeditious manner.
The refinance went pretty smoothly at first. My contact was very helpful answering all my initial questions. I know refinances are very busy right now. It would have been nice to receive updates instead of having to call after 2-3 weeks without any updates. The final closing documents were sent with minimal time to review before closing and there were several financial changes to them that were never explained before or after receiving the documents. I had to figure out what changed by myself.
We have had very good luck with Penny Mac and the service is always friendly and helpful.
A+ process all the way! Very pleased with the service of everyone involved!!
Process of refinancing was smooth and timely. All questions were answered and I never felt uncomfortable or stressed in the process.
I’m very thankful for everyone involved for making this such a smooth experience. Molly was very helpful and was prompt in responding to questions.
Pennymac is awesome!! This is actually my 3rd mortgage loan with Pennymac and I love them a lot. The process and customer service have always been superb. I purchased a new property last year and I went with the builders incentives which were great and so I followed through and used the builders mortgage company but I knew in advance a year later that I would refinance and go back to Pennymac and that's exactly what I did. So, " I'M GLAD TO BE BACK WITH THE M.A.C. ". Pennymac is the best!!
Awesome
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.