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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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BRIAN L.'s profile image
BRIAN L. 
6 years ago

Pleasant, easy process! 

FRANCISCO F.'s profile image
FRANCISCO F. 
6 years ago

I do believe that the weekly follow-ups via email or phone were helpful in set expectations and letting me know what is next 

Erica L.'s profile image
Erica L. 
6 years ago

The application process was super easy. I was able to get the application processed in one day. There were a few modifications after my initial application and they were handled swiftly. All appointments were scheduled fast and the vendors were friendly. 

John F.'s profile image
John F. 
6 years ago

PennyMac did a great job refinancing my loan - from start to finish. They matched another quoted interest rate and beat the overall closing costs by $500. All the people were helpful and patient. Thank you! 

DAVID B.'s profile image
DAVID B. 
6 years ago

The process was pretty hassle free through it's entirety. The only issue I had was trying to communicate with my loan officer(s). It was very difficult to get my assigned officers on the phone. I understand the Pennymac is a large company. However, a handful of times I was helped by someone who was not directly involved with my loan at the beginning. That was fine, however, I would have like to have a more direct communication with the person who had been helping my originally. 

JAMES H.'s profile image
JAMES H. 
6 years ago

Even during the COVID-19 challenges, the process went very smoothly. 

JAMEY M.'s profile image
JAMEY M. 
6 years ago

The loan process was very simple and it went very smoothly. Emeldo Munoz kept me updated with emails & phone calls throughout the loan process, what documents I needed, timeframe & what to expect at closing. Thank you Emeldo Munoz!! Sincerely Amanda & Jamey M. 

RUSS H.'s profile image
RUSS H. 
6 years ago

Streamlined 

ROBERT C.'s profile image
ROBERT C. 
6 years ago

Went well 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.