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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pleasant, easy process!
I do believe that the weekly follow-ups via email or phone were helpful in set expectations and letting me know what is next
The application process was super easy. I was able to get the application processed in one day. There were a few modifications after my initial application and they were handled swiftly. All appointments were scheduled fast and the vendors were friendly.
PennyMac did a great job refinancing my loan - from start to finish. They matched another quoted interest rate and beat the overall closing costs by $500. All the people were helpful and patient. Thank you!
The process was pretty hassle free through it's entirety. The only issue I had was trying to communicate with my loan officer(s). It was very difficult to get my assigned officers on the phone. I understand the Pennymac is a large company. However, a handful of times I was helped by someone who was not directly involved with my loan at the beginning. That was fine, however, I would have like to have a more direct communication with the person who had been helping my originally.
Even during the COVID-19 challenges, the process went very smoothly.
The loan process was very simple and it went very smoothly. Emeldo Munoz kept me updated with emails & phone calls throughout the loan process, what documents I needed, timeframe & what to expect at closing. Thank you Emeldo Munoz!! Sincerely Amanda & Jamey M.
Streamlined
Went well
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.