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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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JAMES C.'s profile image
JAMES C. 
6 years ago

Everyone I dealt with was extremely helpful and nice. I was very impressed with the time frame involved with our refinance as well as the rate. I shopped around and PennyMac offered us the best deal. The fact that PennyMac held our current mortgage made the refinance even easier. 

ROSS Piper S.'s profile image
ROSS Piper S. 
6 years ago

things just kept coming out wrong,closing pay out was never accurate it took 5 times and 3 months to get things straight,could never get a title guaranty to sign ,it was very stressful,then finally i went straight to cheketa adams and she was on the ball ,1-2-3 she got it done asap, she was awesome 

KRISTEN S.'s profile image
KRISTEN S. 
6 years ago

I would've appreciated better communication from my Penny Mac rep. 

Corey B.'s profile image
Corey B. 
6 years ago

Thank you for all the help 

JONATHAN F.'s profile image
JONATHAN F. 
6 years ago

It was a really easy process. There was always a representative available on the phone to help me with any questions. 

RACHEL P.'s profile image
RACHEL P. 
6 years ago

Ms. Christmas was very professional and answered all my questions and concerns in a timely matter. The loan even closed early. 

MATHEW H.'s profile image
MATHEW H. 
6 years ago

It was easy and quick, no complaints and a much lower monthly payment on the other side 

Cindy P.'s profile image
Cindy P. 
6 years ago

I had questions that were never answered. I was told she didn’t know and would get back with me. Still waiting! Was told this was a two week process it was more like 6 weeks or more! 

Peter T.'s profile image
Peter T. 
6 years ago

Better communication from Penny Mac to me as and better communication between the teams at PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.