PENNYMAC

JAMES C. 

on Birdeye

6 years ago

Everyone I dealt with was extremely helpful and nice. I was very impressed with the time frame involved with our refinance as well as the rate. I shopped around and PennyMac offered us the best deal. The fact that PennyMac held our current mortgage made the refinance even easier. 

ROSS Piper S. 

on Birdeye

6 years ago

things just kept coming out wrong,closing pay out was never accurate it took 5 times and 3 months to get things straight,could never get a title guaranty to sign ,it was very stressful,then finally i went straight to cheketa adams and she was on the ball ,1-2-3 she got it done asap, she was awesome 

KRISTEN S. 

on Birdeye

6 years ago

I would've appreciated better communication from my Penny Mac rep. 

Corey B. 

on Birdeye

6 years ago

Thank you for all the help 

JONATHAN F. 

on Birdeye

6 years ago

It was a really easy process. There was always a representative available on the phone to help me with any questions. 

SCOTTY M. 

on Birdeye

6 years ago

Being more Organized with the team group some days every one was not on the same page 

JOHN R. 

on Birdeye

6 years ago

Everything was very simple while refinancing my mortgage through PennyMac. Expectations were met and the process was easy. 

Peter T. 

on Birdeye

6 years ago

Better communication from Penny Mac to me as and better communication between the teams at PennyMac. 

Ed T. 

on Birdeye

6 years ago

Pennymac is awesome!! This is actually my 3rd mortgage loan with Pennymac and I love them a lot. The process and customer service have always been superb. I purchased a new property last year and I went with the builders incentives which were great and so I followed through and used the builders mortgage company but I knew in advance a year later that I would refinance and go back to Pennymac and that's exactly what I did. So, " I'M GLAD TO BE BACK WITH THE M.A.C. ". Pennymac is the best!!