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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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JONATHAN F.'s profile image
JONATHAN F. 
on Birdeye

4 years ago

It was a really easy process. There was always a representative available on the phone to help me with any questions. 

Robin H.'s profile image
Robin H. 
on Birdeye

4 years ago

Ron Oneal was the Best!! His team was great as well. There were some frustration at the beginning but, Mr Oneal and his team came through and it was done!! I appreciate all the effort and time trying to get this closed on time!! Thanks so much Ms Claypool you all did a great job. 

GEORGE F.'s profile image
GEORGE F. 
on Birdeye

4 years ago

Excellent, patient and professional despite how challenging it is to accommodate a refinance during a global pandemic. Also with the high volume of processing loans during a period of low interest rates, PennyMac quality of service has been outstanding. 

RUDOLPH B.'s profile image
RUDOLPH B. 
on Birdeye

4 years ago

My goals were kept in mind and the loan structured in a way that all of them were met. As issues arose in the process I was informed early and kept abreast such that it was never necessary for me to speculate about the status of my application. 

Kerry D.'s profile image
Kerry D. 
on Birdeye

4 years ago

The process was simple, clear and organized. 

Antoinette G.'s profile image
Antoinette G. 
on Birdeye

4 years ago

The process was professional, effortless and quick. I was very satisfied. 

Peter T.'s profile image
Peter T. 
on Birdeye

4 years ago

Better communication from Penny Mac to me as and better communication between the teams at PennyMac. 

Ed T.'s profile image
Ed T. 
on Birdeye

4 years ago

Pennymac is awesome!! This is actually my 3rd mortgage loan with Pennymac and I love them a lot. The process and customer service have always been superb. I purchased a new property last year and I went with the builders incentives which were great and so I followed through and used the builders mortgage company but I knew in advance a year later that I would refinance and go back to Pennymac and that's exactly what I did. So, " I'M GLAD TO BE BACK WITH THE M.A.C. ". Pennymac is the best!! 

VERNON O.'s profile image
VERNON O. 
on Birdeye

4 years ago

Very satisfied with the overall experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.