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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
ANTHONY M.'s profile image
ANTHONY M. 
on Birdeye

4 years ago

PennyMac is the place you want to go to! 

Anthony B.'s profile image
Anthony B. 
on Birdeye

4 years ago

The process was fast and the team was quick to respond to our needs. Overall I think they did a great job helping us with this re-fi and we hope to work with this team again! Thank you! 

Felecia H.'s profile image
Felecia H. 
on Birdeye

4 years ago

My service was great, all of my questions were answer and the closing went smoothly.  

HOPE R.'s profile image
HOPE R. 
on Birdeye

4 years ago

Everyone was great! 

ROBERT Maier J.'s profile image
ROBERT Maier J. 
on Birdeye

4 years ago

This was a easy and simple process. 

SHARON H.'s profile image
SHARON H. 
on Birdeye

4 years ago

Our experience was seamless, even during COVID19! We closed earlier than expected. Thank you! 

MUKUNDAN I.'s profile image
MUKUNDAN I. 
on Birdeye

4 years ago

Better online tools 

VALERIE N.'s profile image
VALERIE N. 
on Birdeye

4 years ago

This is more of a concern with the company than with my loan officer. First, for closing, I was sent an employment verification for a government employee when it was extremely clear that was active duty. That made me spend excessive time trying to figure out a system that I did not even belong to. Second, it seems that the departments within Pennymac do not communicate. Pennymac owned my original loan and kept demanding payments even though I was refinancing and told not to make any more payment 

TAHIR L.'s profile image
TAHIR L. 
on Birdeye

4 years ago

Fast, friendly and honest. I am glad they were able to work with me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.