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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy process
in short, it was a fiasco from beginning to end but they only allow 500 characters so I won't go into detail. Very poor service. Wrong information on closing documents and BLANK documents they wanted us to sign. Unnecessary costs incurred (2 appraisals). Resending of documents and HR employment verifications again and again and again that they claimed to not get but then verified they did in fact have them all.....and that's the short version.
Good experience. Requests for additional information were reasonable with timely responses to questions. Staff was very helpful, polite and friendly.
Great company ! Easy transactions
Overall the experience was easy and the people are worked with were great!
Great communication from start to finish
It was great.
I'm very happy that I refinanced my house with PennyMac. It was a lot easier than I expected considering all communication was via phone until I signed the closing documents. Their customer service was great and overall it was a great experience and decision that not only lowered my mortgage payment but is also going to save me a ton of money. I would recommend to anyone!
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.