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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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JUDGE Mobley I.'s profile image
JUDGE Mobley I. 
on Birdeye

4 years ago

It was an always has been a pleasure working with the PennyMac Staff. They are one of the most seem less and most Customer Service Oriented Loan Servicing Companies I have ever worked with. 

John Stine I.'s profile image
John Stine I. 
on Birdeye

4 years ago

The second time i went through the loan process it went very well. Everything was communicated well and the closing was earlier than i expected and cheaper. The first time however was a nightmare. I was asked for all manner of documents that did not make sense to me. I called the loan officer at least a half a dozen times with no answer, left a voicemail to no response, and emailed him to also no response. Then was denied the refinance with no warning. 

RAMONA W.'s profile image
RAMONA W. 
on Birdeye

4 years ago

great 

Becky S.'s profile image
Becky S. 
on Birdeye

4 years ago

Everyone that I dealt with was very informative and touched base frequently throughout the process to make sure that we were informed. 

MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

4 years ago

easy to applie $ close on 

JASON L.'s profile image
JASON L. 
on Birdeye

4 years ago

Great experience. 

RAUL VEGA J.'s profile image
RAUL VEGA J. 
on Birdeye

4 years ago

The employees of PennyMac are competent and helpful. The process was quick and easy. The Mobile Notary made signing loan docs and closing effortless. 

JOHN H.'s profile image
JOHN H. 
on Birdeye

4 years ago

Good experience. Requests for additional information were reasonable with timely responses to questions. Staff was very helpful, polite and friendly. 

George D.'s profile image
George D. 
on Birdeye

4 years ago

na 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.