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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire process was quick and painless. Everyone I dealt with on the PennyMac team was kind and knowledgeable.
Quicker responses to emails. Better communication between staff for things like appraisals and documentation. Better clarification on where or who to email when replying to emails. Almost 3 months to close.
Very easy process, the assistance was great and very informative, excellent interaction from associates, never had to wonder what was going on, was kept up to date very fast, we are extremely happy !!
Easy process and everything was done over the phone. Couldn't be any happier. Thanks
Carmelita honestly made this experience for me so much better. I kept running into delays that were neither her fault nor my own and regardless of that she figured it out for me in a timely fashion. This woman should be running the company for how hard she works and how much she cares. When other people at PennyMac weren’t meeting their deadlines she pushed to get them to get it done right away. I don’t think I would have taken this all the way without her, to be honest. Give her a raise!!!
It was difficult to work with a "team" rather than only communicating with one person throughout the process. I was given incorrect information a few times by other member's of Lana's team that caused me unnecessary stress. Working directly with Lana would have made things much more smoother and less confusing. Lana was great to work with and took care of situations that others on her team had made. Again, working with Lana was great and she was easy to work with.
Everyone was knowledgeable and professional and extremely helpful
John Buchanan was very responsive and followed-through with communications to keep me up-to-date with my refinance application.
Smooth process, helpful and friendly service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.