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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Mark P.'s profile image
Mark P. 
6 years ago

My experience was a disaster. The first contact with the loan officer Tiffany Lewis was fast, efficient and flawless. It was on Monday March 30th. We had the loan app and documentation submitted in the first 36 hours. Then it fell apart. Two months later we finally closed. I'm more than willing to share the entire story but I'm limited to what I can write in this comment. I must get in a thank you for Nancy Milla saving the day and Also Hermes (did not get last name) for his kind act. 

JASON S.'s profile image
JASON S. 
6 years ago

Great experience! 

ROBERTO O.'s profile image
ROBERTO O. 
6 years ago

We are very satisfied on how Lana and her team supported us in the process of our Home Refinance all the way. Her team especially Adrianna answered all my email question right away, it makes us feel secured and important to them. I will hightly recommend this team!! Keep up the good work guys..:) And thank you for everything and Be Safe out there..:) 

JACQUELINE H.'s profile image
JACQUELINE H. 
6 years ago

Process went quickly and was easy. Great communication from John Buchanan. 

Kimberly D.'s profile image
Kimberly D. 
6 years ago

Loan process went smoothly. I really appreciated the weekly updates that we received throughout the process. It helped me to know how the loan was proceeding. 

Dallin G.'s profile image
Dallin G. 
6 years ago

Brett has a very personal touch. He walked me through every step and got things done 2 weeks ahead of schedule and was just overall a model of customer service. 10/10 would recommend him 

RAYMOND MONTGOMERY J.'s profile image
RAYMOND MONTGOMERY J. 
6 years ago

The refinance options were clearly laid out to me, and the communications were very clear throughout. The timeline to closing was even quicker than I imagined. Very satisfied! 

David G.'s profile image
David G. 
6 years ago

Ms. Parker and Ms. Rodriguez were awesome 

JESSICA R.'s profile image
JESSICA R. 
6 years ago

I would of appreciated more communication with me and the lender on changes and documents. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.