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9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
It was fine, thank you for asking
Business response:
Thank you for your wonderful feedback regarding your experience with us. We truly appreciate you taking the time to share your thoughts about our service. It means a great deal to know that everything went smoothly during your visit. Your satisfaction with our team's assistance is exactly what we strive for every day. We look forward to continuing to serve you and meeting your automotive needs in the future.
Liked - online scheduling was nice. Disliked - Coffee Machine wasn't maintained properly. The coffee machine grinds were overfull preventing the machine from operating.
Business response:
Your thoughts are important to us. We appreciate you taking the time to share your experience with our service department. It's wonderful to hear that you found our online scheduling system convenient and helpful for booking your appointment. We understand your frustration with the coffee machine not functioning properly during your visit. Having amenities available and in good working order is something we strive for to make your time with us more comfortable. Your feedback helps us identify areas where we can improve the e... read more
Excellent service experience
Business response:
Thank you for the excellent feedback! We're thrilled that we delivered the quality service you deserve. Your positive experience means everything to our team at Peoria Ford, and we look forward to continuing to serve you with the same level of excellence.
I had a very nice and smooth experience at the dealership Cory was the one helping me and he was so nice and understanding and not pushy at all and he really helped me get the car of my dreams! Tyler and finance was also amazing. He worked hard to get me the best deal and I can't thank him enough. I would totally recommend this dealership to everyone!!
Business response:
Thank you for your wonderful feedback! We're thrilled that Cory provided such helpful, non-pushy service and that Tyler worked hard to get you the best deal. It's fantastic to hear we helped make your dream car a reality. Your recommendation means everything to us!
Service finished right on time, very friendly and efficient staff. Don't like the high price. $100 bucks for oil change is too much along with other high costs of service. Only take cash or debit card, no checks or credit cards unless you pay a penalty.
Business response:
Your positive experience means a great deal to us. We're pleased to hear that our team provided friendly and efficient service and that we completed your work on time as promised. We understand your concerns about service pricing and payment options, and we truly value you taking the time to share this feedback with us. Your input helps us continue to improve our service experience for all our customers.
Professional, courteous in the commercial side.
Business response:
Thank you for taking the time to share your experience with our commercial department. We are thrilled to hear that our team provided you with professional and courteous service during your visit. Your positive feedback about the quality of service you received means a great deal to us at Peoria Ford. We truly appreciate customers like you who recognize the dedication our staff puts into delivering exceptional experiences. Thank you for choosing us, and we look forward to serving you again in the future.
They always do an amazing job! Thanks
Business response:
Thank you for sharing your wonderful feedback! We're thrilled to hear that our team consistently delivers excellent service for you. Your kind words about the outstanding work we provide mean so much to us. We truly appreciate your trust and look forward to continuing to exceed your expectations in the future.
Price was fair..carfax says it was in an accident..not for me personally
Business response:
We appreciate your input regarding your recent visit. We understand that having transparent information about a vehicle's history is important when making a purchase decision. We're glad you found our pricing to be reasonable, and we respect that you chose to look for a vehicle that better meets your personal preferences. We value customers who take the time to research thoroughly before making such an important decision.
Wait time was longer than expected, but service was great. I am very happy with Peoria Ford Service and will keep coming back.
Business response:
Thank you for sharing your experience with our service team. We understand that waiting longer than anticipated can be frustrating, and we truly appreciate your patience during your visit. It means the world to us that you found the quality of service to be excellent and that you're pleased with your overall experience. Your loyalty and trust in choosing to return for future service needs is incredibly valuable to us. We look forward to continuing to provide you with outstanding service.
Peoria Ford has a 3.8 star rating with 8,435 reviews.
Peoria Ford is open now. It will close at 9:00 p.m.