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Pet Paradise Houston Will Clayton

4.4

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Location details

7117 Will Clayton Pkwy, Humble, TX, 77338, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
4.4389 reviews
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Wendy K.'s profile image
Wendy K. 
rating
11 years ago

I took my dog scarlett there today and I was impressed by how much the people there wanted to please me and my dog. When we came in they took treats and tried to lure from my side (she is shy). I had many accommodations that I had to tell them about and they followed them. Then I didn't make an appointment but I asked to have a tour and they did it right then and there. When I came back for her, my dog was excited to see me and the groomer did a nice job grooming her. She was so tired that when I got her home all she wanted ... read more

Dee J.'s profile image
Dee J. 
rating
11 years ago

Finally a pet boarder I can trust! My girl LOVES it there. So far, so great and we've been using them for almost a year now...at least 10 times or so. After having some bad experiences with another boarder, PET PARADISE is the best. She has never come home injured, or sick and the facility is very clean. They take her out at least 4 times a day and they learn and know your pet's personality. The staff is the best here. My dog Buffy loves them. I have gotten a go-home bath for her, but never groomed her there yet. But... read more

Mary D.'s profile image
Mary D. 
rating
11 years ago

I take my miniature Schnauzer Mozart to get groomed here by Jessica. All I can say is that Jessica is the BEST GROOMER that Mozart and I have ever worked with! She is an expert at precise fur trimming and my dog has honestly never looked so good! He was so happy and perky when he left too, it's like he knew how handsome he looked! Sometimes when you go to a groomer you will see blunt lines in the dog's fur or other weird things, not here and not with Jessica! She is the only person I will have groom my dog from here on out,... read more

Business response:

Hi Mary, thanks for this great review. We are so glad to know that Mozart enjoys his haircuts with Jessica! 

LaShanna L.'s profile image
LaShanna L. 
rating
12 years ago

I love this place. The staff is always friendly and consistent. I like it that my dog looks forward to coming and that lets me know that he's not being mistreated. This facility is always clean and full of treats for humans and animals. I would recommend Pet Paradise to any animal lover 

Brian B.'s profile image
Brian B. 
rating
13 years ago

My job has ramped up to include a lot more time away from home and on the road; and it is always hard to find anyone I can trust to take care of my two dogs. I have tried every option available and used a number of dog boarders in Houston over the last three years. Pet Paradise (formerly Airport Pet Parks) has always been GREAT! and my two return home with me after a trip in excellent shape, happy, and well cared for. The place is brand new, very spacious and well fenced, spotless clean, and seems to be staffed by a bunc... read more

Carol C.'s profile image
Carol C. 
rating
15 years ago

Foxy my Pomeranian came back spoiled rotten. If he could speak he would give it 10 stars. First of all this doggy hotel/ resort(no doggy jail)is open 24/7 365 days a year. It's about 7 minutes from the airport. They always have people working there so if you need to go off hours just call during regular operating hours and make appt. and they'll be up front for drop offs or pickups without add'l charge any hour. This is great especially if going out of town on holidays or weekends because you don't have to leave your ... read more

Eugenia D.'s profile image
Eugenia D. 
rating
7 months ago

The location has a beautiful playground that they make sure to let your dog play the first visit , when they take pictures. However after the first visit , be aware that your dog will be in a cage. They never tell you this , i went to pick up my dog 2 times and she was so stressed and run outside to pee, so the 3rd time i asked the front desk lady to show me where my dog was and only then I discovered they have them in cages. You can tell the enployee was embarrassed because she could not say "no" to my request but she kne... read more

Business response:

We appreciate you taking the time to share your experience with us, and we're genuinely sorry to hear about the concerns you've raised. Your feedback is invaluable, and we take it seriously. Ensuring the well-being and happiness of our furry guests is our top priority. We will be escalating your experience to our management team.  

Sandra S.'s profile image
Sandra S. 
rating
3 years ago

This is the second time our two pups stayed there. We thought the first time went well when we saw no signs of stress when we picked them up. This time, they could not get out of there fast enough! We noticed a lot of stress and anxiety from both. There was also some type of incident with a collar and tag. I requested that the manager call me. The call was full of nothing but excuses. 

Business response:

We are sorry to hear that your experience did not meet your expectations. May a member of management contact you to learn more? 

Mesha P.'s profile image
Mesha P. 
rating
4 years ago

I just called this place to get information on boarding my dog. Whoever they have answering the phone is terrible it was like pulling teeth to get information. I had to ask every single question.. this is my first time trying to board my dog I don't know all the things to ask so when I call and ask for information You would think they will tell me everything they have to offer and what my dog will be doing. But no ! He clearly did not want to work today. Customer service needs some improvement! Sad because I was referred her... read more

Business response:

We are sorry to hear that your experience did not meet your expectations. May a member of management contact you to learn more? 

Frequently asked questions about Pet Paradise Houston Will Clayton

How is Pet Paradise Houston Will Clayton rated?

Pet Paradise Houston Will Clayton has a 4.4 star rating with 389 reviews. 

When is Pet Paradise Houston Will Clayton open?

Pet Paradise Houston Will Clayton is closed now. It will open tomorrow at 6:30 a.m.