Pet Paradise Houston Will Clayton

D K K. 

on Yelp

3 weeks ago

Do not recommend.. my dog had been going for 4 1/2 years and went 3-4 times a week to doggy daycare. Since they had the merger with JFK we have had nothing but problems. He will not be going back. 

Eugenia D. 

on Yelp

9 months ago

The location has a beautiful playground that they make sure to let your dog play the first visit , when they take pictures. However after the first visit , be aware that your dog will be in a cage. They never tell you this , i went to pick up my dog 2 times and she was so stressed and run outside to pee, so the 3rd time i asked the front desk lady to show me where my dog was and only then I discovered they have them in cages. You can tell the enployee was embarrassed because she could not say "no" to my request but she kne... read more

Sandra S. 

on Yelp

3 years ago

This is the second time our two pups stayed there. We thought the first time went well when we saw no signs of stress when we picked them up. This time, they could not get out of there fast enough! We noticed a lot of stress and anxiety from both. There was also some type of incident with a collar and tag. I requested that the manager call me. The call was full of nothing but excuses. 

Mesha P. 

on Yelp

4 years ago

I just called this place to get information on boarding my dog. Whoever they have answering the phone is terrible it was like pulling teeth to get information. I had to ask every single question.. this is my first time trying to board my dog I don't know all the things to ask so when I call and ask for information You would think they will tell me everything they have to offer and what my dog will be doing. But no ! He clearly did not want to work today. Customer service needs some improvement! Sad because I was referred her... read more

Kalie F. 

on Yelp

5 years ago

I've never been more upset in all my life. We have a red poodle and took her there for doggie day care. The day care service was fine. However the groomer was completely incompetent. We specifically explained not to cut our poodle other than the straggly hairs covering her eyes. She came back shaved and choppy. Some long and some short hairs. My husband and I spent 10 min showing her EXACTLY what we wanted. She stated that she "completely understood" and then didn't not listen at all. Our poor poodle will never be able to ge... read more

John S. 

on Yelp

5 years ago

If you want your dog to get kennel cough, then oh boy, this is place for you!! The staff did a fantastic job ensuring that sick dogs came into contact with my dog. I absolutely loved having to worry about the health of my pooch over the last couple weeks and many sleepless nights. It was a pleasure spending time and money at my local vet to make sure she was getting the care she needed after falling ill at Pet Paradise. And without a doubt, the best part was when the staff took the time and went out of their way to ignore my... read more

Roli C. 

on Yelp

6 years ago

I showed up for my grooming appointment for my dog and was turned away. We were turned away rightfully so due to vaccines. Although my issue is that they failed to give me a warning call that his vaccines expired and they would not take him. Vaccinations are scheduled for this week, but their new system never said anything about it as a requirement upon lapse. Very disappointed in their ability to communicate. 

Lindsey G. 

on Yelp

7 years ago

My dog had her first day at day camp today and after doing the tour last week, I was excited and thought it was going to be a good place. Turns out, that was NOT the case. I was glued to my phone watching the live feeds and was extremely dissatisfied with what I saw. You could tell my dog was terrified since there were about 20 dogs in not that big of a room, and the 4 workers in the room were doing nothing to try and comfort her. I also saw a bigger dog chase her around and get her into a corner and they did nothing. I call... read more

Missy K. 

on Yelp

7 years ago

I was so glad I found this place based on all the good reviews, so I left both my dogs here for about 5 nights. I keep both my dogs up to date on all vaccines. Upon getting home, the first day, they were exhausted so I thought they had a great time and was happy to find the place. The next morning, both dogs are dry hacking, choking, etc, one is having convulsion-like breathing issues, and it's gone on for a few days now. Come to find out, both dogs caught kennel cough from this place, and have never had issues before at... read more