Pet Paradise Houston Will Clayton

Dee M. 

on Yelp

10 years ago

This is our second time boarding @ this location. I am very disappointed with this boarding facility. Both times my dogs have came home with the wrong collars/leashes on! My doxie mix has a harness because she has a collapsing trachea and she had one of my other dogs collars on so she was gasping when they brought her out =( Also all of my dogs always come home and they drink bowls and bowls of water. They are very dehydrated when they come home, so im not sure how much water they are giving them.. And I called to check on o... read more

Danielle F. 

on Yelp

10 years ago

I am definitely NOT happy with my choice to leave my dogs here. I left my two dogs here for 4 days while I was out of town. When I went to put my Jack Russell in the car I noticed he was covered in diarrhea. We took him back inside and they wiped off his paws and sent us on our way. After E-mailing corporate, we got a phone call saying "Accidents happen. He got excited when I came time to leave and he stepped in his feces." So if that's the case, the workers noticed this happen and chose to not clean him up or mention it to ... read more

Bob B. 

on Yelp

11 years ago

Let me preface my review. I'm probably an overly attached,spoil your dog kind of pet owner. I have 2 male dogs, an 8 mo Weimaraner and a beagle mix that is probably a little over 1 year old (he was a stray that followed us home on a walk so we're not sure exactly). My wife and I walk our dogs 2 times a day for 30 minutes each and we visit the dog park every Saturday for a little over an hour. We also crate train our dogs and they find themselves in the crate nearly 9-10 hours daily while we are at work. I say all of this t... read more

Kathy S. 

on Yelp

11 years ago

I take my two Miniatrue Schnauzer's here for boarding. We have kept them there numerous times --- too many times to remember. This time that we picked them up they still had dogfood remaining in their plastic bag with a provided coffee cup. We were only going to be leaving them there for two nights and picking them up on the third day. I measured EXACTLY four cups of dog food for them. They should have had NO dogfood left in the bag. There was EXACTLY TWO cups of dogfood left. I OF COURSE asked to speak to the manager... read more

Megan S. 

on Yelp

11 years ago

I used to love Jessica's work on my poodle- mix...I took Bella this last time and she looked horrible! Her cut wasn't even and it did not look like Jessica's work! They clipped her ear and said that she had a skin tag under a mat that they had to cut out...I got home and looked at it and there was a chunk taken out of her ear, there was no way it was a skin tag because there wouldn't be a chunk missing like that. They had warned me about the cut on the ear when they called me so I was prepared for that..when I got her home... read more

Robin H. 

on Yelp

13 years ago

Just picked up my dog tonight (after a 3 night stay) and he has a wound on his nose and the third nail on his right paw was broken. He was so happy to see us and immediately squealed loudly, while running toward the door. I asked the front desk lady what happened to his nail, and she said he might have hurt his nail scratching the cage. I didn't ask about his nose because my dog was rushing out the door in a distress manner so we just left. He whined in the car all the way home and he didn't stop whining until we took hi... read more

Carolann K. 

on Yelp

13 years ago

Don't even know where to start! I thought this would be a good location since I was flying out at 6am and coming back at 11:30pm. WRONG! I arrived at 4am to drop of my dog, yes i had a "reservation". Not a person in sight. There was a car but after an hour of banging on the door and calling non-stop i realized I was going to miss my flight. Long story short it was a holiday weekend and by the end of it I had been quoted a little over $1000 fixing all the problem Pet Paradise on Will Clayton caused me. To make it worse I ha... read more