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Pet Paradise Phoenix

4.4

About this business

Location details

1675 W Happy Valley Rd, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.4434 reviews
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Tina H.'s profile image
Tina H. 
rating
3 years ago

Hercules loves going to Pet Paradise. They are really good with him. I like being able to see him on video during playtime. They are good about enticing him to eat the first day when he's anxious from being away from home. They answer all my questions and concerns when I call and check on him during his stay. Very happy with them. 

Business response:

Thank you for this great review, Tina! 

Lisa D.'s profile image
Lisa D. 
rating
4 years ago

My boy Claude spent two days and one night here and loved his stay!! I had them bath him before he came home and he smelled great!! He fell asleep as soon as we got home I had to carry him outside to potty and he went back to sleep. Thank you to all the ladies that doted over him he said he was so happy!! 

Business response:

Please don't hesitate to reach out to us if there's anything more we can do! 

mike b.'s profile image
mike b. 
rating
4 years ago

Pet paradise Phoenix has met all of my expectations! They are very kind and the lobby is filled with pet portraits of pets that visit them. It was very welcoming and warm, the place smelled really good, which is surprising since other facilities I have tried smell unpleasant. The staff made sure that Nugget, my golden retriever puppy, was comfortable to walk into their play room. They are super accommodating and let me know that he was not eating well during his stay, which is common for when he is stressed. I appreciate how... read more

Business response:

Hi mike, We are so glad you liked Pet Paradise Phoenix! We appreciate you taking the time to leave such a great review and would love to learn more about your positive experience! Please feel free to leave feedback. We love hearing from our customers! 

Rachel M.'s profile image
Rachel M. 
rating
4 years ago

This review is from my mom: On June 24, 2021, I tripped over an empty paint bucket coming into a dark house from the garage which was also dark. This situation caused me to fall on my right hip breaking the very top of my hip. Surgery for a new hip replacement was necessary. I was kept in the hospital after surgery overnight. The next day I was transported to a recovery center for care and therapy. I had no idea how long I would be there. I was dischaged on September 19th. I was in a panic, "who will take care o... read more

Business response:

Hi Rachel - Thank you so much for your review! I'm so glad that you enjoyed your experience! We appreciate your business and support!! See you Soon. 

Anne M.'s profile image
Anne M. 
rating
4 years ago

My German shepard pup stayed 4 nights. He was very thirsty upon return home. Took him to my vet, who assured me that he was just experiencing some boarding anxiety which is normal. Initial review was 1 star,I updated it to reflect experience otherwise. My dog was negative on all other issues. 

Business response:

We are sorry to learn of your experience. We strive to provide our guests with a safe, clean and fun experience. May we contact you to learn more? 

Amy G.'s profile image
Amy G. 
rating
5 years ago

Our Corgi, Beau, has been spending the week at Pet Paradise in Phoenix. We are new to the whole doggie daycare thing. We were so impressed with the staff and the facility. Beau loves it there. Getting to watch him play through the webcams is amazing. I am so thankful we have Pet Paradise so close to our home and as place for our pup to go and play. This will be our go to place for boarding, daycare, and grooming. The staff's love for the dogs is evident. 

Business response:

Thank you Amy. We are so happy to hear that we are a great fit for Beau. We look forward to welcoming you back! 

Robin T.'s profile image
Robin T. 
rating
5 years ago

Our pup Loves it here. She has stayed for boarding and training. Lynn is wonderful if your pup needs some training. Our dog is happy to go and is always seems like her normal self when she comes home. The staff is helpful and care about the pets they are caring for! 

Business response:

Thank you Robin for the great review. We appreciate you bringing your pet to Paradise! 

Krista J.'s profile image
Krista J. 
rating
5 years ago

This place is great, the people are very friendly and helpful. They greet my dog by name and he is excited to see them. I like that they offer baths on Wednesday's. 

Business response:

Wow! Thank you Krista for being such a wonderful customer. We can't thank you enough for the kind words. 

Chris O.'s profile image
Chris O. 
rating
5 years ago

From the moment we walked in, my dog wagged his tail with excitement. The staff was friendly and welcoming. I had to board my dog for three nights and I'm sure he enjoyed his stay. You can tell when a dog is anxious to leave, but he came back out all smiles. I highly recommend Pet Paradise on Happy Valley.....I'll be a repeat customer for sure 

Business response:

What a wonderful review Chris! Thank you for taking the time to share your experience with others. We appreciate it.  

Frequently asked questions about Pet Paradise Phoenix

How is Pet Paradise Phoenix rated?

Pet Paradise Phoenix has a 4.4 star rating with 434 reviews. 

When is Pet Paradise Phoenix open?

Pet Paradise Phoenix is open now. It will close at 7:00 p.m.