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Pet Paradise Phoenix

4.4

About this business

Location details

1675 W Happy Valley Rd, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.4434 reviews
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Jessica B.'s profile image
Jessica B. 
rating
7 years ago

Pet Paradise is our only choice when it comes to our fur baby Winston! As an oversized Great Dane, we don't spend a minute stressing while we are away because the staff at Pet Paradise treat him like their own! He is SO excited when we get there because he knows he is going to have a blast with the staff! Highly recommend Pet Paradise for quality boarding and day camp - the best around! 

Business response:

Thank you Jessica. We can't wait to see Winston on his next visit. 

Mike G.'s profile image
Mike G. 
rating
7 years ago

We've been boarding our two dogs here when we go out of town for the last year. The facility is clean, the staff is great, and they really love our dogs. They get plenty of attention and enjoy their stay. 

Business response:

Thank you! We are happy to hear that your pups enjoy their time at Pet Paradise. 

Megan M.'s profile image
Megan M. 
rating
7 years ago

My dog absolutely loves coming here. He started here at 4 months old and the staff was amazing with him. I love that there are cameras so I can watch him when he plays. Signed him up for doggy day camp twice a week. 

Karen R.'s profile image
Karen R. 
rating
7 years ago

We recently got a puppy and needed some relief for his energy, as other dog at home is cranky old man (chihuahua that doesn't like anybody). I looked around trying to find a place that wouldn't break the wallet yet would provide the help needed. Our dog absolutely loves coming to Pet Paradise for day camp several times a week when I work. He recognizes when we pull into parking lot and starts scampering to get inside as quick as possible! I can't say enough good about Pet Paradise and Kade is so happy to come and make friend... read more

Business response:

Thank you for your review, Riley. We love hearing that you enjoyed your Pet Paradise experience! 

Wendy C.'s profile image
Wendy C. 
rating
7 years ago

We always travel w/ our fur- baby, yet, he's 11 yrs old!- but still Our Baby...I did the research on several places, even considered the last boarding kennel we used. Really liked the amenities and what the Team had to offer here. Reserved online, visited to check out the facility. As a nervous Mom w/ an anxiety-ball on 4 legs, Christine assured me all would be fine. Personal play time, scheduled food & potty time. We signed up for the Doggie Cam, which was good for being so far away from home. We received daily updates, pho... read more

Business response:

Thank you Wendy. We are glad you trust us with your baby. 

Deborah L.'s profile image
Deborah L. 
rating
7 years ago

I have now used Pet Paradise several times and could not be happier with the people and the good care they take of my dog. They even called us on our trip to tell us each time our dog was out in the play area so we could watch him play. They are the best. I would recommend them to everyone and anyone. Thank you Pet Paradise for taking such good care of our dog. 

Business response:

Thank you for the review, Deborah! We are happy to hear you enjoyed your Pet Paradise experience. 

Mark H.'s profile image
Mark H. 
rating
7 years ago

Very friendly staff. Quick and easy drop off and pick up. The dogs love the daily play time with the other dogs. 

Business response:

Thank you so much for the great review, Mark! 

Heather B.'s profile image
Heather B. 
rating
7 years ago

Pet Paradise is a friendly, welcoming second home for our pets. We had our 3 shelties stay there for an over night of care late April 2017. They took excellent care of our fur babies. We will definitely use them again. 

Business response:

Thank you for the great review, Heather! We are happy to hear you enjoyed your Pet Paradise experience! 

Reece S.'s profile image
Reece S. 
rating
7 years ago

5 STAR Response after Kennel Cough scare! My poor Beagle "Copper" contracted Kennel Cough from being boarded at this location on New Years 2018. After my initial bad review warning the location of the situation asking for contact from management, I was immediately contacted by the Manger Christine. I was notified this location was shut down immediately and everything was sanitized top to bottom to prevent any further pets from being exposed. Additionally, my Veterinarian visit was scheduled for the following day at Norterra ... read more

Business response:

Reece, we apologize that your experience didn't live up to your expectations. Our resort manager will be reaching out to you to follow up with this review as soon as possible. 

Frequently asked questions about Pet Paradise Phoenix

How is Pet Paradise Phoenix rated?

Pet Paradise Phoenix has a 4.4 star rating with 434 reviews. 

When is Pet Paradise Phoenix open?

Pet Paradise Phoenix is open now. It will close at 7:00 p.m.