Petro Home Services

4.8

★★

111 reviews

|Contractors|Essex, MD 21221

8900 Citation Rd, Essex, MD 21221

(410) 238-4094

https://www.petro.com/petro-locations/baltimore-md

Heating & Air Conditioning/HVAC, Plumbing

Open now:9:00 am - 6:00 pm

Google

About

Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any weather! Putting your comfort first, you can rely on Petro’s team of experts to do everything it takes to care for your home. That’s the Petro promise. Call 1.888.735.56

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4.8

★★

111 reviews

5★96

4★13

3★2

2★0

1★0

91 Reviews4.8Google
20 Reviews4.9BirdEye

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Reviews(20)

Google Reviews(91)

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Recommended

MARY L. on BirdEye

★★

a day ago

Emerson was very knowledgeable and polite. He identified what he thought was the issue and corrected the problem.

DIANE L. on BirdEye

★★

15 days ago

Originally called for a furnace and tank check up under service policy. The technician was timely polite courteous and efficient. Still had some problem with furnace starting up called back and they sent a technician out the next day very timely helpful put additive in the oil tank. Problem still wasn’t totally resolved , called back and technician was here promptly and couldn’t have been more courteous and helpful. It appears that the problem has been resolved. Petro has been very responsive!

Business Response:

Diane –We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards

JOHN S. on BirdEye

★★

25 days ago

The service man did a great job and I have heat.

John P. Spencer

Business Response:

John ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services

MR ERNEST F D. on BirdEye

★★

a month ago

Thanks for the prompt service. Your technician Chuck was very professional and did very nice job. Thank you

Business Response:

Mr Ernest F, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services

PATRICIA H. on BirdEye

★★

a month ago

I have had your technician before and I have confidence in him. The problem we have been having has been ongoing since last winter which other technicians have failed to figure out. He spent extra time trying to work it out and left me with good advice for the future. Time will tell if he has finally fixed the problem. I give him 5 stars!

Business Response:

Patricia, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services

MS BARBARA S. on BirdEye

★★

a month ago

I am a loyal customer for approximately 20 years.
When I needed assistance, a technician would come within 24hrs.
Persevered in diagnosing a difficult problems.
Replaced a free motor for the boiler; free because I have an annual burner plan. I fully recommend this company

Business Response:

Ms Barbara –We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards

ROBERT S. on BirdEye

★★

2 months ago

The technician was polite and very thorough

Business Response:

Robert ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services

DWAYNE L. on BirdEye

★★

2 months ago

The technician showed up and she was very professional when she found out her ticket was wrong. She had AC service but she didn't know I actually had no AC. She called in to have her ticket changed to read right. Then, she diagnosed my unit and found that it needed R22. I now have cold air blowing.

Business Response:

Dwayne, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services

THOMAS on BirdEye

★★

2 months ago

The Technician was informative and professional during his inspection of my problem. I’m pleased with the service.

Business Response:

Thomas, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services