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Petro Home Services - Essex, MD
- Heating & Air Conditioning/HVAC
- Essex, MD
About this business
Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more
Location details
8900 Citation Rd, Essex, MD, 21221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We cannot say enough about the Petro team! The customer service reps on the phone and online chat are the most sweet, patient people. They REALLY want to help you. The Essex, MD branch manager, Shawn, is an absolute HERO. Vacation Rental Property Management demands instant satisfaction for guests. Shawn and his team moved mountains to solve a crazy issue. FIVE Stars to this Team! Thank you!
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Petro Home Services - Essex, MD.
I did not meet the person or speak with anyone who came to check my air conditioner. So I don't have their name or their assistant.
Business response:
Thank you for taking the time to leave us a positive rating, Mrs. Barbara A.. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards
I don't have to think about any of this. It just gets done. Every so often you call me to renew. This is what I want.
Business response:
Thank you so much for your kind words, Maurice. We really appreciate you taking the time out to share your experience with us. Best, Petro Home Services
Always excellent!
Business response:
Raymond- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
The service was fine ! Got here even earlier than expected! Fine with that too ! Mechanic was a young gentleman also ! Thx again, Jim
Business response:
James, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services
Wonderful! Bennet
Technician very knowledgeable, pleasant and friendly. He answered all my questions.
Everything went great.
I have discovered that your phone system was disrupted and it was difficult in reaching your customer service. But once I reached you, getting help was excellent and I was given an appointment time on the same day at a particular time. I waited 2 hours after the scheduled time and had to call back to check if I was still on the schedule. I should have been contacted with a a new scheduled time so that I would know I was still on the schedule. When the technician arrived, I told him where to park his vehicle so not to block m... read more
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.9 star rating with 509 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It will close at 6:00 p.m.
Need help? Contact us.
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