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Petro Home Services

4.9

About this business

Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more

Location details

8900 Citation Rd, Essex, MD, 21221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9611 reviews
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OPPORTUNITY BUILDERS I.'s profile image
OPPORTUNITY BUILDERS I. 
2 years ago

Always Friendly and courteous service :) 

Business response:

Thank you for the positive feedback, Opportunity Builders. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Essex, MD. 

MAURICE LANE L.'s profile image
MAURICE LANE L. 
2 years ago

Absolutely drama-free: they showed up on time, did the job, didn't make a mess, didn't try to gouge us on anything, and went on to the next thing. 

Business response:

Thank you for the positive feedback, Maurice Lane. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Essex, MD. 

ROSCOE D.'s profile image
ROSCOE D. 
3 years ago

I have always been please with Petro's services 

Business response:

Roscoe ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services 

ROBERT M UNDERWOOD             C M.'s profile image
ROBERT M UNDERWOOD C M. 
3 years ago

Great experience! Service man did an excellent job. Best cleaning we ever had. Pleasant and professional. 

Business response:

Thank you for taking the time to leave us a positive rating, Robert M. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!  

Doug C.'s profile image
Doug C. 
3 years ago

The whole process was quick and painless. Nice to have heat again! 

Business response:

Doug, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services 

MARTHA BLUE B.'s profile image
MARTHA BLUE B. 
3 years ago

The technician who came for the maintenance call was very helpful. He not only prepared the furnace for the winter he pointed out a problem that had to be resolved and offered a suggestion to resolve it 

Business response:

Martha Blue ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services 

PATRICIA RICHTER R.'s profile image
PATRICIA RICHTER R. 
3 years ago

It was nice to see a lady doing such a very good job servicing the furnace.never got a paper before telling me what was done on the furnace. very pleased.should have more like her.thank you. 

Business response:

Thank you so much for your kind words, Patricia. We really appreciate you taking the time out to share your experience with us. Best, Petro Home Services  

Christine A.'s profile image
Christine A. 
3 years ago

We cannot say enough about the Petro team! The customer service reps on the phone and online chat are the most sweet, patient people. They REALLY want to help you. The Essex, MD branch manager, Shawn, is an absolute HERO. Vacation Rental Property Management demands instant satisfaction for guests. Shawn and his team moved mountains to solve a crazy issue. FIVE Stars to this Team! Thank you! 

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Petro Home Services - Essex, MD. 

Mrs. Barbara A. B.'s profile image
Mrs. Barbara A. B. 
3 years ago

I did not meet the person or speak with anyone who came to check my air conditioner. So I don't have their name or their assistant. 

Business response:

Thank you for taking the time to leave us a positive rating, Mrs. Barbara A.. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards 

Frequently asked questions about Petro Home Services

How is Petro Home Services rated?

Petro Home Services has a 4.9 star rating with 611 reviews. 

When is Petro Home Services open?

Petro Home Services is open now. It will close at 6:00 p.m.