This profile has been claimed by the business owner or representative.
Petro Home Services - Essex, MD
- Heating & Air Conditioning/HVAC
- Essex, MD
About this business
Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more
Location details
8900 Citation Rd, Essex, MD, 21221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good..
Business response:
Mr & Mrs Dennis- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
Petro has a good service department but fuel price is higher than other oil companies. The price charged to me for oil last year was very high and there is no negotiations which is not good business
So far my experience was great with all the people I spoke with including Monique, Khadija and Mr Bill the technician. Very helpful people and they know their job well.
Business response:
Thank you so much for your kind words, Ahmed. We really appreciate you taking the time out to share your experience with us. Best ,Petro Home Services
Great! At a difficult time due to the current health issues, they were quick, informative, and always kept me informed about the tech and his arrival time. Once here the self distancing rule was observed, and he did his work in a timely fashion. Also his explanation of the problem was very informative.
Business response:
Thank you so much for your kind words, Melvin Schriefer. We really appreciate you taking the time out to share your experience with us. Best, Petro Home Services
I am having an intermittent problem that is hard to diagnose. It seems to occur only when the system is switching from heat pump to oil heat. The technician replaced the nozzle and the lense on the flame sensor. They were needed changes but made the problem worse. The second tech adjusted the spark gap and checked the high voltage. The furnace was running when he left. We will need another cold morning to see if the problem has been solved.
Business response:
Stephen -Thank you for taking the time to share your feedback! It is our goal to provide total customer satisfaction and we always appreciate you sharing your experiences and for choosing us as your service provider! Best, Petro Home Services
Jumal my service tech was fantastic!
Business response:
Katherine- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
The Tech was excellent. He made sure the heat was in in every room before he left. He was polite and very pleasant. I believe his name was Bob.
Business response:
Frederick, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services
The young man you sent to fix my furnace was knowledgable and personable.
Business response:
Catherine ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services
Service man was prompt and fixed the problem.
Business response:
Thank you for the positive feedback, Gregory. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Essex, MD.
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.9 star rating with 509 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com