Petro Home Services

4.3

Heating & Air Conditioning/HVAC
Essex, MD

About this business

Contractors Heating & Air Conditioning/HVAC Plumbing

Location details

8900 Citation Rd, Essex, MD, 21221, United States

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4.3893 reviews

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PATRICIA RICHTER R.

5 years ago

It was nice to see a lady doing such a very good job servicing the furnace.never got a paper before telling me what was done on the furnace. very pleased.should have more like her.thank you.

Business response:

Thank you so much for your kind words, Patricia. We really appreciate you taking the time out to share your experience with us. Best, Petro Home Services

Christine A.

5 years ago

We cannot say enough about the Petro team! The customer service reps on the phone and online chat are the most sweet, patient people. They REALLY want to help you. The Essex, MD branch manager, Shawn, is an absolute HERO. Vacation Rental Property Management demands instant satisfaction for guests. Shawn and his team moved mountains to solve a crazy issue. FIVE Stars to this Team! Thank you!

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Petro Home Services - Essex, MD.

Mrs. Barbara A. B.

5 years ago

I did not meet the person or speak with anyone who came to check my air conditioner. So I don't have their name or their assistant.

Business response:

Thank you for taking the time to leave us a positive rating, Mrs. Barbara A.. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

MAURICE LANE L.

5 years ago

I don't have to think about any of this. It just gets done. Every so often you call me to renew. This is what I want.

Business response:

Thank you so much for your kind words, Maurice. We really appreciate you taking the time out to share your experience with us. Best, Petro Home Services

RAYMOND B.

5 years ago

Always excellent!

Business response:

Raymond- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards

JAMES V.

5 years ago

The service was fine ! Got here even earlier than expected! Fine with that too ! Mechanic was a young gentleman also ! Thx again, Jim

Business response:

James, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services

ROGER P.

5 years ago

Wonderful! Bennet

Benjamin S.

5 years ago

Technician very knowledgeable, pleasant and friendly. He answered all my questions.