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Petro Home Services - Essex, MD
- Heating & Air Conditioning/HVAC
- Essex, MD
About this business
Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more
Location details
8900 Citation Rd, Essex, MD, 21221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called for yearly furnace tune up and was scheduled right away. Repairman was on time , very professional, very helpful. Still needed some unforeseen repair. Called and receptionist was very pleasant and schedule repair for few HOURS later. Repairman arrived within window of scheduled time and was courteous and efficient, solving the problem and making repair promptly. I have been very impressed with this service!
Business response:
Diane, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services
Arrived within time frame given to us. Please with The checkup.
Business response:
Renee -Thank you for taking the time to share your feedback! It is our goal to provide total customer satisfaction and we always appreciate you sharing your experiences and for choosing us as your service provider! Best, Petro Home Services
My call was addressed the same day. The nice young man came in, was very polite and did his job. I had heat before he left. Job well done.
Business response:
Thank you so much for your kind words, Mrs Edwina. We really appreciate you taking the time out to share your experience with us. Best, Petro Home Services
Sean( technician, #775) arrived on time.... was professional, courteous, and knowledgeable. He clarified the problem and explained how my furnace/heating system works as well as the care and maintenance I could do to minimize any problems. Actually, he was one of best, most informed technicians I’ve ever had in response to a service call. Be sure to “hang on” to him!
Business response:
Miss Delores, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services
He was great he found the problem and took care of it and we stayed our distance thank you very much
Business response:
Beverly, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! Thank you for taking the time to leave us such a thoughtful review! Best, Petro Home Services
Very well answer all my questions
Business response:
Mr James, Thank you for sharing your positive feedback with us! We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. Best, Petro Home Services
Debbie.......did a great job processing my concern and Bill, the service tech was a 10out of 10 in finding and fixing the problem
Business response:
Mr Salvatore, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services
The customer service representative was very helpful and understood the urgency of my call, due to me having special needs children. She made sure a Service Tech would come out that night. The Service Tech was on time, very pleasant to talk to and fix the problem immediately. Keep up the excellent work!!
Business response:
Debra- Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Petro Home Services
Very good,
Business response:
Doretha- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.9 star rating with 510 reviews.
When is Petro Home Services open?
Petro Home Services is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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