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Petro Home Services
- Heating & Air Conditioning/HVAC
- Essex, MD
About this business
Location details
8900 Citation Rd, Essex, MD, 21221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best service ever! Everyone i/ ALL associates are kind, nice, patient, & will do anything to make your experience wonderful SO accommodating ! . A pleasure to deal with Petro..... every single time.
Business response:
Margie –We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
Time response very positive
Our positive exhaust fan failed, so we actually had two techs help us with our furnace problem. Last night Andrew came to assess the problem with our furnace. This morning Emerson arrived with a fan assembly to repair our furnace exhaust fan issue. Both men were expert and professional in their activities in our home. They both worked to ensure our problem would be solved as it was. Thanks' to them and Petro, we have heat.
Business response:
Mr Dennis V, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services
On time got things done fast
Business response:
Ronnie ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services
Called about no heat. Call was answered promptly. Representative extremely pleasant and helpful. Offered same day repair services. Technician was timely and seemed knowledgeable, explaining issue and resolution.
Business response:
Monica, Thank you for the thoughtful review! We always appreciate customer feedback and you sharing your experiences with us. Thank you for choosing us as your service provider! Best, Petro Home Services
On time. Knowledgeable. Good work.
Business response:
Marchelle & Thomas ! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services
Great service
Business response:
Robert- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
Emerson was very knowledgeable and polite. He identified what he thought was the issue and corrected the problem.
Business response:
Mary, We are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services
Originally called for a furnace and tank check up under service policy. The technician was timely polite courteous and efficient. Still had some problem with furnace starting up called back and they sent a technician out the next day very timely helpful put additive in the oil tank. Problem still wasn’t totally resolved , called back and technician was here promptly and couldn’t have been more courteous and helpful. It appears that the problem has been resolved. Petro has been very responsive!
Business response:
Diane –We’d like to sincerely thank you for taking the time to positively rate our company and we appreciate that you have chosen us as your service provider. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services. Best regards
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.3 star rating with 784 reviews.
When is Petro Home Services open?
Petro Home Services is closed now. It will open on Monday at 9:00 a.m.