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Petro Home Services
- Heating & Air Conditioning/HVAC
- Essex, MD
About this business
Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more
Location details
8900 Citation Rd, Essex, MD, 21221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought my house almost 6 months ago. I had never had oil heating before. Petro has provided excellent customer service and specifically Mark Londer in sales has bent over backwards to take care of my heating needs as a brand new customer. My furnace went kaput on a Wednesday, Mark came out and provided an estimate and helped me get financing right away and the new furnace was installed in record time! Thanks Mark and Petro. You’ve made a customer for life.
Business response:
Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, Petro Home Services - Essex, MD.
Your service technicians are all good and Im satisfied with their service. Im really upset about the cost if my heating oil. Its so expensive that Im considering switching to electric . I currently have a dual system and Im going to evaluate heating cost using my heat pump for the month of Feb.
Our decade plus experience with Petro has always been a fruitful and positive one. Friendly Representatives and GREAT service!
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Petro Home Services - Essex, MD.
Service and attention is excellent. Billing and price with long term customers should be at a discount situation.
Business response:
Dwayne! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services - Essex, MD.
I was not there when you came
Business response:
Thank you for taking the time to leave us a positive rating, John. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!
Mark Londer was the salesperson in charge of my case, which was to sale and install a new furnace in my house because the old one gave up and the house was without heat. Mark came in and sold me a new unit, got me a bank approval and within a week that my new unit was installed. That was done professionally and efficiently by all involved in the project
Business response:
Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, Petro Home Services - Essex, MD.
The removal of my old oil heating system and installation of a new gas system went extremely well. Everything from my initial meeting with sales (Mark) to firing up the new system was done in a professional and timely manner. Donna scheduled everything and kept me advised about who would be coming to my house and when. Overall Petro provided great service.
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic to know that you are happy with our technicians and services! Thank you, Petro Home Services - Essex, MD.
Kelly Bachur answered my inquiry of Petro Heating Oil with the utmost competence and kindness. She answered my many questions over several days to navigate the uncertainties associated with the highest Heating Oil prices ever seen. Without a doubt she did everything she could to assure me the best service possible for my situation. Please pass on my Thanks and Praise to Kelly. Sincerely, Leigh Gunn.
Business response:
Thank you for the positive feedback, Leigh. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Petro Home Services - Essex, MD.
Kelly was a great. She was very helpful and patient with me. She was able to help set my account up and answered all my questions. She is by far the best when it comes to customers and putting them first.
Business response:
Lawanda! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Petro Home Services - Essex, MD.
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4.9 star rating with 581 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It will close at 6:00 p.m.