Pine Creek Care Center

Carole S. 

on Yelp

10 years ago

After spending a week at Kaiser Hospital for a fractured pelvis, I was transferred to Pine Creek Care Center where I spent two additional weeks rehabilitating. The staff was very caring and professional and the Physical and Occupational Therapy teams worked hard to get me back on my feet ("no pain, no gain" !) I would certainly recommend Pine Creek as an outstanding facility for rehabilitative care. 

Debra D. 

on Yelp

10 years ago

I'm the daughter of a recently discharged patient (my Mother). My mother was referred to Pine Creek through her hospital insurance. I was not sure what to expect- this was a first-time experience for my Mother and me. (As well as an adjustment for family and friends who came to visit her during her stay). During her 2.75 weeks of recovery and rehab from a broken hip, more often than not, the CNA's, PT's, & OT's were very attentive and caring. There were times my Mother had conditions that affected her ability to perform t... read more

Gary B. 

on Yelp

10 years ago

I'm so impressed with the facility and staff my fathers a former Patient that spent several months in their care. Prior to his passing he always said how much he loved the activities and care he received. Simply said thank you for everything you all do to take care of my father... Sincerely, Gary B 

Judy R. 

on Yelp

11 years ago

This is a great rehab facility!! My mom has had to go to rehab for a couple of different health meds and Pine Creek was our first and only choice both times. We compared it with Escaton Fair Oaks ( which some say is like a country club) and Pine Creek was equal if not better in most areas. The staff is helpful and supportive of the family and their patients. The staff is cheerful and very knowledgeable. We never feared for my mom's safety or well being. The facility was VERY well maintained, nice sized rooms and GREAT therap... read more

Sadie H. 

on Yelp

11 years ago

The rehabilitative staff to include PT, OT, ST, and their aids are caring and attentive. Nurses, CNAs and other care staff are stretched thin, overworked, and I therefore place no fault on them. DO NOT be afraid to ask questions and hold the medical staff accountable. 

Jenn C. 

on Yelp

a week ago

Don't send your loved ones here. As a healthcare professional, this place is embarrassing and the guilt I felt sending my Mom here was tremendous. I would give negative stars if possible. I'll start by saying my Mom is definitely a complicated patient, but if they don't have the means to properly take care of someone then say so. The Medicare 5/5 is a joke. My Mom was here twice and sent back to the hospital in terrible condition from neglect. Second time she went straight to the ICU and almost died. Place smells nice, onc... read more

Patti C. 

on Yelp

5 months ago

5 star Medicare facility which is what brought us to Pine Creek. Care is anything but.... PT is excellent, best part of the facility. But attention to care, personal hygiene, response time to call button, staff on weekends, dietary needs met, all at 1 star or less. Example-an upset stomach, rang for CNA, was told to take a drink of water and she walked out. 2nd call for CNA brought someone that actually dispensed meds. Simple things like asking if a face wash or toothbrushing is wanted is non-existent. And getting ... read more

Connie G. 

on Yelp

10 months ago

I am very disappointed in the care and the response to ever answer the phone so that I would have information on my family member. I was treated rudely, and I tried to be as kind as possible as I made the call but to no avail. I would never recommend this Care Center. Connie G. * 

Jeanette P. 

on Yelp

a year ago

I don't know where to begin! The administration team is beyond unprofessional,it almost seems like a third world country facility. Protocols were broken more than once, emails responses not returned, not even so much as to notify me of my mother's passing. During my mother's last days they went so much as to call the police claiming I had robbed my mother when infact I took her belongings to secure them....( They deemed her incapable of making decisions) (Dementia) They ransacked her room in hopes to find financial informat... read more