Pine Creek Care Center

Laurie P. 

on Yelp

3 years ago

My mom was transferred to this home from Kaiser. I arrived with a duffel bag full of her clothes and items she needed for her stay. I buzzed the door, waited awhile, buzzed 2 more times, a staff member let me in and then walked away without saying anything to me. No one was at the front desk. I waited briefly and saw no one so I started to wonder the halls. My biggest concern was the safety for the staff and patients. No one checked the contents of my bag and let me wonder the halls with it. No one was around to help ... read more

Robert E. 

on Yelp

3 years ago

Typical rehab. Need more nurses. CNA's are wonderful, especially Jose and Mark!!! Nurses and LVN's need more training in dealing with diabetic patients. This recommendation goes for the Kaiser Dr. on staff. 

Robbin P. 

on Yelp

3 years ago

If you care for your loved one don't go here. Trouble with meds being give to the wrong people. VERY SERIOUS. PT is the worst. The place is worn down. I complained so many time to staff and VERY seldom ever got a call back. Awful place. 

Phyllis F. 

on Yelp

4 years ago

"A friend said the food here was so bad he became bffs with a GrubHub driver. My friend was offered help with a shower only two times a week. No cleaning person showed up for three days. When they finally did , they used some chemical that can best be described as "Eau De Puke." During a ten-day imprisonment there for recuperation and rehabilitation due to surgery, he had ONE session for thirty minutes of Physical Therapy. He finally met the in-house physician after three full days, and that was the only time he saw any phys... read more

Mark L. 

on Yelp

4 years ago

Avoid this place at all costs. A person I know had $100 stolen from her the night she arrived. The man did an inventory of her personal items and spotted the $100 bill I had left for her in the pocket of her pajamas. He took it out and mentioned it. Then he pretended to write it on the inventory list and was smiling and friendly the whole time. He even said that she would not see him for three days because he was off. When she went to get her pajamas the money was gone and no mention of it was on the inventory report. ... read more

Aslyssa D. 

on Yelp

4 years ago

Very Frustrating place! I regret taking my mom there! :( she got there right after hospitalization. One of the staff came there to change her diaper while recovery. She put mom in a toilet bowl seat, took a diaper off and left her in a bathroom for an HOUR alone!! Mom was left alone, naked, sitting on toilet seat with her feet off the ground. REDICULOUS! how can you do this to elderly, helpless people??? This is more than ABUSE! "Red Emergency Buttons" are there attached to the bed just for fun, to play with, no function!... read more

Sony S. 

on Yelp

5 years ago

Do not send any of your loved ones here. This care facility does not do an ample job of taking care of their patients. My father came here after his surgery for physical rehabilitation but barely received any care. He wasn't properly fed and lost a considerable amount of weight and came back home thin and weak. 

Veronica P. 

on Yelp

5 years ago

I have an aunt in this place, my aunt cannot see, the left her with the food just sitting, they closed the door while she was just sitting there for hours. My family went up there in the rain to make sure ate. They left her by herself to feed herzherself, . She cannot see to feed herself, all the food was all over her. We almost had to break the window to get in, my daughter was hysterical feeling like her hands was tied. We trust our love ones to this place trusting they will get the help they need. I am so angry at ... read more

Joe C. 

on Yelp

5 years ago

Welcome to the black hole of information and support. If you are looking for a place to put your frail and aging parent or grandparent and not receive accurate information on their condition or release date this is your place. If you want your elderly or ailing loved one to come out the same way they went in then this is your place. If you want a cavalcade of different people answering the phone and starting from scratch each time this is your place. If you want to leave messages and wait 2 hours or more twice within the sam... read more