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Plano, Texas

4.8

About this business

Unsure which option is right for you? Call today 1-800-527-5030 Home Partners of America is committed to making homeownership a reality for more people by providing a clear path to homeownership. Our process is easy, transparent, and built on a foundation of choice and flexibility. Home Partners is helping people get into great homes, in neighborhoods they love, with the opportunity to build a more secure financial future. 

Location details

6500 International Pkwy, Suite 1100, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,209 reviews
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Gary S.'s profile image
Gary S. 
8 years ago

I found Pathlight quick to respond to my requests for service over the year and 10 months of our relationship. Follow up by staff was timely. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Julie T.'s profile image
Julie T. 
8 years ago

Pathlight has been a great management company. We have had no problem left unresolved in our time renting one of their homes. The customer service is excellent. Everyone is froendly and helpful. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Rekha P.'s profile image
Rekha P. 
8 years ago

We rented a property for one year in **********, IL which was managed by Pathlight Property Management. We had a very positive experience dealing with Pathlight - any repair issue was addressed promptly and theis on-line portal is great for paying rent as well as reporting any issues. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Andy Q.'s profile image
Andy Q. 
8 years ago

Excellent to work with through the Home Partners of America program. Very responsive to calls and emails. Great, prompt service. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Sonia M.'s profile image
Sonia M. 
8 years ago

We had trouble with changing our banking information on the Pathlight site. My check bounced because the system did not save my change. After much frustration I was able to contact someone at Pathlight and they assisted me and took off the restriction to have to pay with a money order. They said that they could see where the problem was and they were able to track my phone calls. Thank you thank you -S 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Caroline H.'s profile image
Caroline H. 
8 years ago

My air conditioner went out and they were prompt and the person who came out was very professional. He wasted no time even though he it was a hot day and he was in the attic. Path light property management has been an awesome experience 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Edward H.'s profile image
Edward H. 
8 years ago

Pathlight property management has proven to be very professional and maintain very high quality. They are responsive and solve problems quickly. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

NANCY H.'s profile image
NANCY H. 
8 years ago

They have been great to work with. They always respond very quickly. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

James B.'s profile image
James B. 
8 years ago

Pathlight was always johnny on the spot whenever we had a problem that needed attention. We never had a problem with them. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Frequently asked questions about Plano, Texas

How is Plano, Texas rated?

Plano, Texas has a 4.8 star rating with 1,209 reviews. 

When is Plano, Texas open?

Plano, Texas is closed now. It will open tomorrow at 8:00 a.m.