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Plano, Texas

4.8

About this business

Unsure which option is right for you? Call today 1-800-527-5030 Home Partners of America is committed to making homeownership a reality for more people by providing a clear path to homeownership. Our process is easy, transparent, and built on a foundation of choice and flexibility. Home Partners is helping people get into great homes, in neighborhoods they love, with the opportunity to build a more secure financial future. 

Location details

6500 International Pkwy, Suite 1100, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,182 reviews
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Angie D.'s profile image
Angie D. 
6 years ago

My representative with Pathlight is Christina. She has been so helpful in answering all my questions in a timely fashion. She knows more about my area than I do. It has been a great experience so far. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Lynn H.'s profile image
Lynn H. 
6 years ago

I am very happy with pathlight they are very responsive with my requests. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Duran B.'s profile image
Duran B. 
7 years ago

My family and I had a great experience with pathlight and home partners. they were very organized and had a streamlined process. Also very polite and courteous. They always tried to be proactive instead of reactive when it come to different issues. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Jennifer M.'s profile image
Jennifer M. 
7 years ago

We have rented many houses from different companies and people and I have to say Pathlight has been the cleanest and the house itself was in the best condition out of all of them. The landscaping was still a mess thought which was disappointing. I'm not sure why these companies let the yards/trees/bushes get to be such a mess when these house are located in nice communities and the tenants are supposed to be keeping them up per their lease contracts. We like a nice home so we always end up bringing them back to where they sh... read more

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Lavoris S.'s profile image
Lavoris S. 
7 years ago

Overall, my experience was great. From beginning to end the lines of communication were always open. All my questions, concerns, and comment were listened to and addressed in a timely manner. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Jerry M.'s profile image
Jerry M. 
7 years ago

they are truly exceptional Thank You 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Majorie H.'s profile image
Majorie H. 
7 years ago

The process was great, only one issue with the move in. Gate code for community not provided on time, we had to pay an extra hour to the movers because of entry delay. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Oyango B.'s profile image
Oyango B. 
7 years ago

Im a completely satisfied resident from Application to Closing with Pathlight!!!! 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Michael P.'s profile image
Michael P. 
7 years ago

Excellent, attentive customer service. My experience has been very positive. 

Business response:

Pathlight has received Ms. *****'s inquiry to the Better Business Bureau and would like to add commentary. We have thoroughly researched the discrepancy in the billing issue and made arrangements in order to have the bill sent directly to us so that it can be paid and posted to Ms. *****'s ledger as it should have been in the past. We do apologize for any inconvenience this may have caused but have taken necessary measures so this does not happen again moving forward. The bill has been paid and the water will not be shut off... read more

Frequently asked questions about Plano, Texas

How is Plano, Texas rated?

Plano, Texas has a 4.8 star rating with 1,182 reviews. 

When is Plano, Texas open?

Plano, Texas is closed now. It will open on Monday at 8:00 a.m.