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Polar Bear Air Conditioning & Heating Inc.
- Heating & Air Conditioning/HVAC
- Washington, DC
About this business
Heating and air conditioning services in Washington, DC and the surrounding area. Call our team for HVAC installation, replacement, repair and maintenance services. We are the trusted choice for heating and air conditioning in Washington, DC and Northern Virginia.
Location details
1045 Wisconsin Ave NW, Washington, DC, 20007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The receptionist was excellent. The technician did a great job informing me when he would arrive. The service check was where things fell apart a bit. The technician got the roof unit and indicated things were satisfactory. My equipment is old and the technician recommended budgeting for a new system soon. When we went into the attic, the technician was unable to access the A/C unit (he was a bit large). The unit was obviously put in poorly so you had to squirm to the back to reach it. I have crawled to it many times replaci... read more
Great. The job was well done and Joe really worked with us as we went through a few delays in settlement on the house. Polar bear came in right after closing and installed the unit. They cleaned up after themselves. They were a pleasure to work with. I wish I could say the same about all contractors.
This company is excellent. I called on Sunday morning. My central air had shut off during the first day of the fist big heatwave of the year. Mr. Kelly called me back within half an hour! He came and did an estimate Monday and arrived exactly at the time he had set up. The work was done within a few days, a pleasant surprise during a heat wave. The workmen were prompt and polite and the work was completed before noon on the day it was promised. They left my attic (where the unit is) neater than I had left it! I will definite... read more
We were very happy with Polar Bear...the positive reviews on Angie's List were spot on. Joe, the owner, was the best of all the estimators we talked with - professional, on-time, friendly, and patient with all our questions. We were willing to go with them even if they were not the low-bid. However, they came in almost $1000 lower than the other bids we got. The job was scheduled within 7 days of signing the contract. Mike, the lead technician, was a great guy and also answered all our questions, and allowed us to review all... read more
I was very pleased with Polar Bear's service. Joe came right on time to provide an estimate, and quickly identified the problems with the sub-par central air system that had been installed by the previous owner of my 1920s row house. He identified a solution to our warm master bedroom suite, correctly noting that it did not have enough ducts for a southwestern exposure room. When Mike and his crew came to do the work, they were right on time, amazingly efficient, and careful. They hoisted the new compressor onto my roof in a... read more
Very satisfied. I had several companies come out to provide estimates. Polar Bear's estimate was the lowest for non-builder's grade equipment. I also appreciated that Joe Kelly (the owner) was the one who came out and gave me the estimate. He was much more knowledgeable about our existing equipment and the new equipment than any of the other sale people that came out. The installation went smoothly and the A/C is running fine.
Arrived on time, used my bathroom first, went to the roof and diagnosed it as low in freon. He put 3 pounds of freon at a little less than $50 a gallon, labor was $120 and charged $129 for travel. This is almost double the estimate. The $129 fee for travel does not make sense.
I called on a Thursday, and the repair man showed first thing Monday morning. I was a little worried about an unmarked van and a big guy in shorts coming to the door. He worked quickly and efficiently, however and got the job done.
The installers arrived early on a Tuesday morning and were finished with the whole job by 10 a.m. on Wednesday. They were very personable and professional. Removed a 600 pounds old boiler, replaced pipes that needed replacing, removed an old shelf so that the new boiler would fit more easily into the tight space and provided us with more room. They vacuumed up after the job and bled all the radiators before leaving.
Frequently asked questions about Polar Bear Air Conditioning & Heating Inc.
How is Polar Bear Air Conditioning & Heating Inc. rated?
Polar Bear Air Conditioning & Heating Inc. has a 4.9 star rating with 273 reviews.
When is Polar Bear Air Conditioning & Heating Inc. open?
Polar Bear Air Conditioning & Heating Inc. is closed now. It will open on Monday at 8:00 a.m.