Polar Bear Air Conditioning & Heating Inc.

LESLEY STEINHAUSER 

on Angi

17 years ago

Joe was great, prompt, thorough and communicative. Explained what the problem was and why it was happening. Wouldn't hesitate to hire him against. Very, very pleasant to work with. I was expecting the cost to be much more, not knowing much about a/c work, but it was lower than I expected and given that the weather was oppressive and I had two dogs at home during the day, I appreciated him working me into his very busy schedule. 

Andrew Fruchter 

on Angi

17 years ago

In both cases the work was done professionally and well. The service was friendly and efficient. The humidifier has performed well. It comes with both an automatic and manual setting capabilities, and they strongly recommended using the manual method. I was surprised by this, but it has worked out well. When they visited to fix the AC fan, they topped off my freon at no charge. 

PAUL KIM 

on Angi

18 years ago

It was easy to schedule a time to have their contractors come out. There were two guys (one guy who did the main work and the other guy was learning the ropes). They were prompt, cleaned up after themselves, and made sure I knew how to operate everything before they left. It only took them 1.5 hours from start to finish. Payment was made over the telephone to their home office and they were easy to work with as well. They credited me back $99 for the first visit Tom made to my house a couple weeks prior when he assessed the ... read more

STUART DENYER 

on Angi

18 years ago

I have an old row house with window unit a/c and was considering Unico or a similar system that would not involve ugly visible ductwork. Polar knew exactly want I wanted and did a traditional roof-mounted unit, with all ducting hidden in closets. True, the visible vents are regular rectangular grates, but I lost very little closet space and the system works well. When I had a minor leak, the company returned immediately to seal the gaps. Very pleasant to deal with. I don't believe they got a permit as they should (but unders... read more

D HAMLIN 

on Angi

18 years ago

The installer was professional, cleaned up after himself, was prompt. The new A/C worked better than the old. Price was about right (I got three different quotes from reputable companies in DC, and they were all in this range). 

CLAUDE STEINBERG 

on Angi

18 years ago

I was concerned that they wouldn't honor the one year parts and labor furnace warranty, since I'd had a problem with my condensate pump running constantly after the February installation. They had charged me $300 to install a new one rather than fixing whatever might have been the new problem (I'd tried jiggling the float and everything). They said they'd only charge if there was a leak in the air conditioning pipes, not where they soldered the joints but in the part where it meets the condensor, which they had not installed... read more

ANGELA GREILING KEANE 

on Angi

18 years ago

Very good. The repairman arrived on time and did professional work. He explained everything he was doing, and the price was the same as I was quoted. He left the work area very clean in spite of having to create a great mess while doing the work. 

Unknown Unknown 

on Angi

19 years ago

WE HAVE BEEN USING THEM FOR YEARS. THEY ARE PROFESSIONAL & HONEST. THEY GIVE GOOD ADVICE. THEY WIPE THEIR FEET BEFORE COMING IN THE HOUSE & CLEAN UP AFTER THEMSELVES.