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Polaris 9650iQ Sport Robotic Cleaner - Carlsbad, CA

4.7

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4.7246 reviews
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Chris C.'s profile image
Chris C. 
on Birdeye

5 years ago

Overall I like bot and feel like it does a great job cleaning the pool. The cord does tangle and needs to be fixed often. Other than that - all good. 

Christopher S.'s profile image
Christopher S. 
on Birdeye

5 years ago

This little robot does a great job of keeping our 35,000 gallon salt pool clean. We live on 5 wooded acres and have struggled to keep the pool clean in the past. The Polaris 650iq with its scheduling and intuitive control smartphone app make keeping the pool clean and ready for use. 

FRANK S.'s profile image
FRANK S. 
on Birdeye

5 years ago

Way better than the first generation unit we had that you guys replaced the motor twice in one season because it kept dying. 

JOE M.'s profile image
JOE M. 
on Birdeye

5 years ago

Wonderful cleaner. Best we ever had 

JEFF Y.'s profile image
JEFF Y. 
on Birdeye

5 years ago

I replaced a dolphin pool cleaner with this unit. This one cleans well but doesn't seem to do as good as the dolphin did. It also has the feature of connecting to a phone for remote control and I have to go through a complete setup to connect to my phone each time I try to use this feature. And here lately, I am finding it upside down on its back. I will be taking it in for service and hope this will fix that issue. 

Business response:

Hi Jeff, Thanks for your feedback! It's possible that the canister on your cleaner is clogged with microscopic debris. Brush the canister with a soft brush and mild soap. This should resolve the flipping issue. There are also alternate debris canisters that may suit your pool debris needs better. Visit Polarispool.com to learn more. As for the programming settings, we will contact you to discuss your cleaner. Thanks again, Polaris 

LEMUEL S.'s profile image
LEMUEL S. 
on Birdeye

5 years ago

i have been using the polaris 360 for about 28 years, and have been very happy with it. this year i changed to the 965iQ. still very happy! i sent in for rebate and have not received. 

Business response:

Hi Lemuel, Thanks for sharing your opinion of the Polaris 9650iQ Sport robotic cleaner. And thank you for your loyalty to Polaris products! Please allow six to eight weeks for your rebate to be processed. For a status update on your rebate, simply email rebates@zodiac.com or call (800) 822-7933. Thanks again! Polaris 

MICHAEL H.'s profile image
MICHAEL H. 
on Birdeye

5 years ago

This is the best pool cleaner I have ever had I love it so far. Is far beeter then doing by hand. 

Jared L.'s profile image
Jared L. 
on Birdeye

6 years ago

Our customers enjoy this cleaner! I have not heard any negative feedback at all! 

Mark H.'s profile image
Mark H. 
on Birdeye

6 years ago

I really like the phone app. Cleans most pools very well. 

Frequently asked questions about Polaris 9650iQ Sport Robotic Cleaner

How is Polaris 9650iQ Sport Robotic Cleaner rated?

Polaris 9650iQ Sport Robotic Cleaner has a 4.7 star rating with 246 reviews. 

When is Polaris 9650iQ Sport Robotic Cleaner open?

Polaris 9650iQ Sport Robotic Cleaner is open now. It will close at 6:00 p.m.  

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