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Polaris 9650iQ Sport Robotic Cleaner - Carlsbad, CA
About this business
I used to vacuum my pool not any more this Polaris 9650iQ is great.Best investment I ever made!
Business response:
Hi John, Thanks for sharing your experience! We love your enthusiasm. Happy Swimming, Polaris
This is the second unit we've had in eight years. We beat our first one to death over the last six years and human-made things do wear out after heavy use. We literally burned-it out in our windy, dusty part of the country. So, we gladly upgraded to the 9650iQ Sport and love it. The iPhone connectivity and most importantly, the swivel in the line to help combat power cable twisting is a fantastic invention. Our only issue is we wish their was a stainless steel mesh filter basket. The poly material fails after a year ... read more
Business response:
Hi Dan, Thanks for your detailed input about the Polaris 9650iQ Sport robotic pool cleaner. It's always a pleasure to hear feedback from our customers and we appreciate your loyalty to Polaris cleaners. To the Perfect Swim, Polaris
This is the best! The only problem is with the filter element. It’s obviously the item that has built in obsolescence. It’s a wear item. Kind of annoying. All in all I do love it though.
Business response:
Hi Jerry, We're glad you love the Polaris 9650iQ. As with most pool cleaners, there are some wearable parts such as the debris canister. To receive the longest life from your cleaner parts, remove the cleaner from the pool when not in use. Do not super chlorinate or add acid to the pool when the cleaner is submerged. For more operating tips and resources, visit https://www.polarispool.com/en/products/robotic/polaris-9650iq. All the Best, Polaris
This guy cleans the bottom and side walls exceptionally well. I love that it is controlled with my iPhone and I can call it up to the side of the pool for removal. I also love that the baked can easily be hosed clean and it is not a clumsy bag.
Business response:
Hi Manny, We're thrilled that you love the innovative features on the Polaris 9650iQ Sport robotic pool cleaner. We designed it to save you time and to be easy to operate. Happy swimming! - Polaris
Cord gets tangled way too often. Also loses connectivity way too often. Good concept but definitely needs some work. For the price I paid I expected it to be way more consistent.
Business response:
Hi Kenneth, Thanks for sharing the details of your experience with us. We're sorry it has been less than satisfactory and we want to help. Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water fo... read more
What an incredible little cleaner! My pool is shaded by 4 large oak trees and I cant get everything out with the net and this cleaner gets EVERYTHING in its way from large to fine particles. Its very easy to clean too. Just take out the basket and dump the contents out. No nets for leaves to get caught in. One of my favorite features is the tangle prevention cord. My old cleaner chord would have to be untangled after every use but not anymore. To top it all off I love the way this cleaner looks, the blue color and sleek look... read more
Easy to set up, easy to use, highly recommend.
Great investment to save time on cleaning the pool. I will always own one. the only issue I have is the cord twists and tangles.
Business response:
Hi Matthew, Thanks for sharing your review of the Polaris 9650iQ Sport Robotic Pool Cleaner. We're so glad you enjoy the convenience and time savings this cleaner delivers. As for your cord tangling challenges, here are some suggestions: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the nece... read more
with the lift cycle so much easier getting it out of the pool bride likes it so much more then our previous ones
Frequently asked questions about Polaris 9650iQ Sport Robotic Cleaner
How is Polaris 9650iQ Sport Robotic Cleaner rated?
Polaris 9650iQ Sport Robotic Cleaner has a 4.7 star rating with 246 reviews.
When is Polaris 9650iQ Sport Robotic Cleaner open?
Polaris 9650iQ Sport Robotic Cleaner is closed now. It will open on Thursday at 9:00 a.m.
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