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i have been using the polaris 360 for about 28 years, and have been very happy with it. this year i changed to the 965iQ. still very happy! i sent in for rebate and have not received.
Business response:
Hi Lemuel, Thanks for sharing your opinion of the Polaris 9650iQ Sport robotic cleaner. And thank you for your loyalty to Polaris products! Please allow six to eight weeks for your rebate to be processed. For a status update on your rebate, simply email rebates@zodiac.com or call (800) 822-7933. Thanks again! Polaris

This is the best pool cleaner I have ever had I love it so far. Is far beeter then doing by hand.

Our customers enjoy this cleaner! I have not heard any negative feedback at all!

I really like the phone app. Cleans most pools very well.

Price point is a little high. Love the phone app!!

Customers loved it

Awesome product

Love that I can just drop it in and 2 hrs later my pool is clean. I also like the fact that I can order a more fine mesh basket to trap more dirt and algae. I also like the fact I can run it when I’m on vacation from literally anywhere in the world.

We run it every day in AZ - it does not do a great job on the stairs/baja/benches. It has, however, cleaned up the calcium deposits on the tiles over time. Easy to use, but having to pull it out and put in in every day can be a drag. Our pool was not built with an in floor system, so this is a great alternative.
Business response:
Hello Christina, Thank you for your review. We'd like to help troubleshoot your cleaner. For immediate assistance please call (800) 822-7922. If you prefer a callback simply reply 'yes' to this email, and a technical support representative will contact you. Thank you, - Polaris
Polaris 9650iQ Sport Robotic Cleaner has a 3.7 star rating with 348 reviews.
Polaris 9650iQ Sport Robotic Cleaner is closed now. It will open tomorrow at 9:00 a.m.