This profile has been claimed by the business owner or representative.
Very easy to set up and use. Does a fantastic job.
Business response:
Thank you for your wonderful review, Tammy! We are thrilled that your FREEDOM is performing so well. Happy swimming! Your Polaris Team
I like the use. I’m using the Polaris cleaner. However, it does not seem to be as effective cleaning the walls that as I had hoped. I found that I have to brush the sides first let the allergy fall to the bottom and then leave the vacuum to pick it up. However, I’m going to continue to try and see if I can improve this with Use.
Business response:
Thank you for your detailed review, Martha! We hope you enjoy your pool time. Cheers, Your Polaris Team
A couple of months and so far so good. The filter basket is really big and so easy to pop out. The mesh collects even the finest dirt and silt. Wish it wasn’t quite so heavy for this 69 year old woman lol but I am generally quite pleased. Seems like a quality machine.
Business response:
Thank you for your detailed and positive review, Rosie! We hope you enjoy your pool time. Cheers, Your Polaris Team
Best cleaner I have ever bought
Business response:
Thank you for the wonderful review, Sallie! We are thrilled that your FREEDOM is performing so well. Happy swimming! Your Polaris Team
Robot consistently misses the same places around the pool. Only works well when used in conjunction with a brush.
Business response:
We are sorry your cleaner isn't covering the entire pool, Paul. The filter canister could be full or dirty. We recommend disposing of debris and thoroughly cleaning the filter canister with mild soap and a soft brush. If you continue to have issues, please call our support team at (800) 822-7933 so we can help troubleshoot. Thank you, Your Polaris Team
Quick, responsive, efficient, and cleans pull effortlessly. Had a Lydsto prior to this and Polaris smokes it without a doubt.
Business response:
Thanks for choosing the Polaris FREEDOM, Sidney! Your trust and satisfaction are our top priorities. Enjoy the extra swim time! Your Polaris Team
I'm extremely happy with my purchase. Easy cleanup, removal and charge process. it does a great job cleaning my pool. I can even get it to run on my steps a bit to give a scrub though it's a bit too big to run along the pool steps without assistance. The app is a nice touch and shows me when the charge will run out so the robot doesn't get stuck in the pool.
Business response:
Thank you for your wonderful review, Rebecca! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
No hoses, No watching for hose tangles, put it on and forget it for 2 1/2 hours. Cleans everything
Business response:
Thank you for sharing your experience with us, Ira! We're happy your FREEDOM is performing so well. Enjoy your clean pool! Your Polaris Team
I wasn’t able to get my phone to pair with my Freedom. Even though I couldn’t, it is very easy to use without it. It does a great job except for the fine sand on the bottom. I really like it!
Business response:
Thank you for your review, Janet! We're happy your FREEDOM is performing well. WiFi signals cannot travel underwater, so most app functions only work when the cleaner is out of water and on the charging station. If you need any help troubleshooting, please call our support team at (800) 822-7933. All the best, Your Polaris Team
Polaris FREEDOM has a 4.8 star rating with 198 reviews.
Polaris FREEDOM is closed now. It will open on Monday at 9:00 a.m.