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We bought the Freedom Polaris 6 weeks ago. Overall very satisfied. The only thing I would have you change is the charging time. I wish it would run for 4 hrs and charge for 2hrs. Other than that it is an excellent vacuum.
Business response:
Thank you for your review and feedback, John! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
We're LOVING our new Polaris FREEDOM pool cleaning robot! It does a fantastic job and picks up even the smallest specs of debris in the pool. One of the most important things to us is that it is NOT tethered to a corded power supply. He lives in garage on his charger when not in use. This unit replaced a Pentair Prowler 920 which had to be serviced way too many times in the first two years we owned it. Hoping the FREEDOM will last much longer.
Business response:
Thank you for your wonderful review, Steven! We are thrilled that your FREEDOM is performing well and that you're so happy. Enjoy your pool time! Your Polaris Team
I absolutely love the Polaris Freedom. So easy to operate and clean. It does a great job on the pool floor and walls. Couldn't be happier with this purchase!
Business response:
Thank you for your wonderful review, Karen! We are thrilled to hear you're so happy. Wishing you the perfect swim. Cheers, Your Polaris Team
Very simple to use. Cleans good.
Business response:
Thanks for choosing the Polaris FREEDOM, Gary! Your trust and satisfaction are our top priorities. We're happy to hear that you are satisfied with the MAXX's performance. Happy swimming! Your Polaris Team
This does an excellent job cleaning the pool.
Business response:
Thank you for your wonderful feedback, Michael! Enjoy your clean pool! Your Polaris Team
Cleans the pool very well. The issue is I have had it for 3 weeks and used 3 times. Went to use the 4th time and an error message came up that the battery needs replacing. Know I have to take it back where I purchased it to have it looked at.
Business response:
We are very sorry you're already having issues with your battery and have to take it back to the store, Barry. Hopefully, the retailer will be able to provide you with a quick fix. If you need further assistance, please email us directly at (800) 82207933 so we can help. All the best, Your Polaris Team
The Polaris Freedom is great! I love how easy it is to use and it does a fantastic job of cleaning the pool. It even cleaned up sand that had been in the bottom of the pool. I read that nothing would clean sand but my Polaris did. It has made my pool look great and my life so much easier.
Business response:
Thank you for sharing your detailed and positive experience with us, Virginia! We are thrilled that your FREEDOM is performing so well. Enjoy your clean pool! Your Polaris Team
We like our pool cleaner but wish it had an app to use our phone on it.
Business response:
Thank you for your review, John! You can check on your cleaner from the iAquaLink® app— the industry’s highest-rated pool control app. The WiFi-enabled FREEDOM provides charging status, allows you to select specialized cleaning modes, and sends push notifications that let you know when a cycle’s done so you can collect it at the waterline. Happy swimming! Your Polaris Team
It works well
Business response:
Thank you for taking the time to share your positive review, Jim! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Polaris FREEDOM has a 4.8 star rating with 239 reviews.
Polaris FREEDOM is closed now. It will open tomorrow at 9:00 a.m.