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Polaris FREEDOM
Just started using it and it works great. Easy to use and works it way through our pool without missing an inch.
Business response:
Thank you for your review, Jim! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
it works like it was advertised.
Business response:
Thank you for taking the time to share your positive review, Kevin! Wishing you the perfect swim. Cheers, Your Polaris Team
Does a great job on the entire pool, unlike the corded one that couldn’t reach everywhere and would get caught up (due to shape or pool). Doesn’t take long, 2 or 3 times a week
Business response:
Thank you for sharing your positive experience with us, Jay! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Cleans pool perfectly! Runs smooth and efficiently.
Business response:
Thank you for sharing your positive experience with us, Michelle! We hope you enjoy your clean pool. Cheers, Your Polaris Team
I have had my Polaris freedom for about a month now, it has performed well. I only gave 4 stars because of the unknown factors of maintenance on the wearable items like the tracks and brushes and obviously concerns over battery longevity. If this cleaner last more than 5 years without battery maintenance i would give 5 stars. Also. this cleaner is fairly heavy when removed from the water. If the user is physically challenged, i would recommend another product.
Business response:
We appreciate you sharing your experience and feedback with us, Derek. We hope your FREEDOM gives you many years of reliable service. Happy swimming! Your Polaris Team
Really a great product. Hardest part is drying device for recharging
Business response:
Thank you for your kinds words and positive review, Allison! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Outstanding Customer Service.
Business response:
Thank you for your kind words, Pedro! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Easy to set up and it cleans the pool very well. Only call out would be the rebate that was offered, it’s clunky to figure out so no idea if I’m actually Giotto get it.
Business response:
Thank you for your positive review, Kurt! We appreciate your feedback about the rebate and apologize for the frustration. Please allow 6-8 weeks for your rebate to be processed. For a status update, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Thank you, Your Polaris Team
All in all this is the best robotic pool vacuum cleaner that we've ever had and we've had about six or seven this one goes for a long time it pretty much picks up everything I like how it brings itself to the top wall of the pool when it's time to be taken out or puts itself on top of our step all in all this is one of the best on the market however I just wish that maybe it could get some of the micro particles out of the pool as well but hey this is the best cleaner we've ever had
Business response:
Thank you for sharing your experience with us, Victor! We value your opinion and hope that you enjoy your pool time. Cheers, Your Polaris Team
Frequently asked questions about Polaris FREEDOM
How is Polaris FREEDOM rated?
Polaris FREEDOM has a 4.8 star rating with 202 reviews.
When is Polaris FREEDOM open?
Polaris FREEDOM is closed now. It will open on Monday at 9:00 a.m.