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Polaris FREEDOM
Misses spots.
Business response:
Thank you for taking the time to leave a review, Rhea. We are sorry your cleaner isn't covering your pool as expected. Please call our team so we can help troubleshoot and get your cleaner working optimally. You can reach us at (800) 822-7933. All the best, Your Polaris Team
This cleaner works great! Easily climbs the walls, covers the entire pool and easy to clean out.
Business response:
Thank you for your detailed and positive review, Rob! We're thrilled that your FREEDOM is performing so well. Happy swimming! Your Polaris Team
The Polaris Freedom pool cleaner is awesome. It’s so easy since it does not have a cord to get tangled. It picks up small and larger debris from the pool bottom. The app on your phone lets you know when cycle is complete so you can pull it out to dry and charge for the next day or two. Hopefully it will last for many years for the money paid.
Business response:
Hi Catherine, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team
This is an amazing cleaner. I wish it would alert me when it’s almost complete. That may be something I need to set up. This will get sand and dirt off the bottom. It’s amazing how much it cleans.
Business response:
Thank you for your review, Shane! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Awesome product - works really well
Business response:
Thank you for your 5-star review, Todd! We are thrilled that your FREEDOM is performing so well. Happy swimming! Your Polaris Team
Great.. easy to use..result almost perfect...
Business response:
Thank you for your review, Yves! It's always a pleasure to hear from a satisfied customer. Cheers, Your Polaris Team
Was expecting it to do the walls better
Business response:
Hi Nancy, Thank you for your feedback! We have a couple tips that can help your robot with climbing the pool walls. Check if: 1. The filter canister is full or dirty. Clean the filter canister, see "Cleaning the Filter Canister" in manual. 2. Sides of pool are slippery or slimy. Although the water seems clear, microscopic algae, invisible to the human eye, are present in the pool. As a result the pool sides become slippery and prevent the cleaner from climbing. Check tires for wear and replace as necessary. Do a shock chlo... read more
I ABSOLUTELY LOVE my Polaris Freedom Pool Cleaner! It does a fantastic job. I just drop it in and it does the rest. I would certainly recommend it to anyone looking for an automatic.
Business response:
Your positive feedback is greatly appreciated, Jason! We are thrilled to hear that you love your Polaris Freedom and that it's doing such a fantastic job for you. Thank you for recommending it to others! Your Polaris Team
So far it’s doing its job. Have no issues to report.
Business response:
Thanks for choosing the Polaris FREEDOM, Wayne! Your trust and satisfaction are our top priorities. If we can assist in any way, please let us know at (800) 822-7933; we're always happy to help. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris FREEDOM
How is Polaris FREEDOM rated?
Polaris FREEDOM has a 4.8 star rating with 239 reviews.
When is Polaris FREEDOM open?
Polaris FREEDOM is closed now. It will open tomorrow at 9:00 a.m.