Polaris FREEDOM

4.0

4.0707 reviews

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John L.

7 months ago

Polaris is very easy to use

Business response:

Thank you for your positive review, John! We aim to create quality products that simplify your pool experience every day. Happy swimming! Your Polaris Team

Lori H.

8 months ago

Great job cleaning the pool. Love the feature where it comes to surface to remove from pool. Very easy to clean

Business response:

Thank you for sharing your positive experience with us, Lori! We're thrilled that your FREEDOM is keeping your pool clean and hope you enjoy your swim time. Cheers, Your Polaris Team

Neil A.

8 months ago

My Polaris cleaned my pool as advertised.

Business response:

Thank you for sharing your experience with us, Neil! Wishing you a great pool season. Cheers, Your Polaris Team

Rick B.

8 months ago

The machine works very well except on steps and the tanning deck, where the water is too shallow. Also, I have not yet been able to connect to my phone.

Business response:

Thank you for your review, Rick. We are sorry your cleaner isn’t taking care of your steps and tanning deck. Robotic cleaners have a difficult time with steps and benches, as they can’t distinguish between the top of the pool and other surfaces. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can remove it from the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team

Beth W.

8 months ago

He gets the job done!

Business response:

Thank you for your review, Beth! We hope you have a great pool season. Cheers, Your Polaris Team

Judie A.

8 months ago

I really like it but I am still waiting for my rebate.

Business response:

Thank you for your 5-star review, Judie! Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team

George B.

8 months ago

Device works exactly as advertised. Cleans my pool flawlessly so far.

Business response:

We are delighted to hear your cleaner is working flawlessly and hope you enjoy your pool time, George! Cheers, Your Polaris Team

James S.

8 months ago

Seems to be working well this far

Business response:

Thank you for your positive review, James! Wishing you the perfect swim. Cheers, Your Polaris Team

Kevin S.

8 months ago