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Polaris FREEDOM
I've used my Polaris Freedom a couple times now and "love" it. It's amazing how easy it is to use and how clean my pool is after a cleaning cycle. The 2.5 hour cycle is perfect for my 20' x 40' pool. Being connected via the wi-fi and the app make it easy to follow it's progress, however you do lose connection when it's underwater.
Business response:
Thank you for the glowing review, Jim! We're thrilled to hear you love your FREEDOM and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
Works great!!!! Very happy!!!
Business response:
Thank you for sharing your positive experience with us, William! We are thrilled to hear you're happy and hope you enjoy your pool time. Cheers, Your Polaris Team
After owning multiple polaris 380's and a Polaris 9300xiSport, the Freedom is light years ahead of those. I no longer have to hate tangles hoses and cords. It does a great job.
Business response:
Thank you for your glowing review, Mark! We are thrilled that you're so happy with your FREEDOM. Enjoy your swim time! Your Polaris Team
Works good. Machine id not stay upright position after cleaning.
Business response:
Thank you for your review, Elizabeth! We don't understand why the machine won't stay upright after cleaning. Please get in touch with our support team so we can help. We can be reached at (800) 822-7933. All the best, Your Polaris Team
I love how the Freedom cleans. I bit heavy for me and I couldn’t get the WiFi to connect.
Business response:
Thank you for the 5-star review, Linda! WiFi signals cannot travel underwater, so most app functions are not available during a cleaning cycle. Place the cleaner back on the charging stand to reconnect to the WiFi. If you need further assistance, please call our team at (800) 822-7933. All the best, Your Polaris Team
30 foot free form pool Exceptional performance
Business response:
Thank you for your wonderful review, Karen! We hope you enjoy your clean pool. Cheers, Your Polaris Team
So far I am pleased with the performance of my freedom polaris. It is nice just clicking on my app and off she goes with no cord to have to unwind and all the features work well.
Business response:
Thank you for sharing your experience with us, Jeffery! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
LOVE this robotic pool cleaner. Use only when needed, no hoses and does a fantastic shop. Haven't had to brush the pool at all since we've begun using it.
Business response:
Thank you for your review, Andy! We are thrilled to hear you love your FREEDOM, and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
I very much like the system. One comment - I understand why it loses WiFI when underwater, but why does it not reconnect when it is floating at the finish of a cycle? A notification at this point would be nice. It seems like it should be able to do this or perhaps a design change to move the wifi antenna to a part that comes out of the water when it is on water line or end of cycle would be great. Let me know. Kevin
Business response:
Thank you for your review, Kevin! WiFi signals cannot travel underwater so most app functions are therefore not available during the cleaning cycle. We appreciate your feedback and hope you enjoy your pool time. Cheers, Your Polaris Team
Frequently asked questions about Polaris FREEDOM
How is Polaris FREEDOM rated?
Polaris FREEDOM has a 4.8 star rating with 198 reviews.
When is Polaris FREEDOM open?
Polaris FREEDOM is closed now. It will open on Monday at 9:00 a.m.