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I love my Polaris MAXX!!! Keeps the green out of my pool in and in my pockets!!!
Business response:
Thank you for sharing your firsthand experience with us, Richard! It’s always a pleasure to hear from a happy and satisfied customer. Happy swimming! Your Polaris Team
Replaced a different generation zodiac. It was a champ and the Maxx is out doing the zodiacs success. Leslie's pool supply is a great place to do business.
Business response:
Thank you for your positive review and for being a loyal customer, Richard! We’re happy to hear you are so satisfied with your cleaner and your experience with Leslie’s. We appreciate you and hope you enjoy your clean pool. Swim on, Your Polaris Team
Amazing vacuum
Business response:
Thank you for your glowing review, Brandon! Creating quality products that simplify your pool experience is what we aim to do every day. Enjoy your pool time! Your Polaris Team
The cleaner is very good and reliable
Business response:
Thank you for sharing your positive experience with us, Jett! We’re glad to hear your MAXX is performing so well. Happy swimming! Your Polaris Team
Does a pretty good job cleaning pool.
Business response:
Thank you for taking the time to leave a review, Douglas. If there’s anything we can do to improve or enhance your experience, please let us know. Enjoy your pool time! All the best, Your Polaris Team
I like the product,it cleans well and moves about the deep end well and doesnt lose suction when at surface of water but I feel it does to many rotations before continuing on in another direction
Business response:
Hi Chad, We are happy to hear the MAXX is performing well for you and appreciate your review! If you feel like it’s doing too many rotations, you can try turning the pump down and adjusting the valve at the equipment pad. You can refer to the product manual here - https://www.polarispool.com/-/media/zodiac/global/downloads/h/h0671300.pdf If you need further assistance, please call our technical support team at (800) 822-7933. Thank you, Your Polaris Team
I live in Florida and the maxx suction cleaner is constantly stuck with what I would consider normal debris. In the last week I had to pull the unit and clear it out multiple times.
Business response:
Thank you for your review, Michael. We recommend converting your cleaner to large debris cleaning mode to see if this helps. Please refer to page 8 of the owner's manual to see this conversion: https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/polaris/cleaners/h0671300.pdf?rev=976c0e9951f2415ebf1605dcab556c0a?force=1 If you continue to need assistance, please call our support team at (800) 822-7933. All the best, Your Polaris Team
Ok I went in knew what I wanted and bought still haven’t seen my rebate so I might not recommend you to anyone
Business response:
Thank you for your review, Ramon. Due to a high volume of requests, our current rebate processing time is approximately 60 to 90 days. We sincerely apologize for any inconvenience this may cause and appreciate your patience. For a status update, you can complete the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
I really wanted to like this robot, but it hasn't worked for us since day 1. The wheels are supposed to turn 10 times every minute, and ours will not do this. It does not clean our pool and sadly, we may have to return, if something isn't helped.
Business response:
We are so sorry your new cleaner isn't working properly, Katie, and we want to help! We recommend converting your cleaner to large debris cleaning mode to see if this helps. Please refer to page 8 of the owner's manual to see this conversion: https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/polaris/cleaners/h0671300.pdf?rev=976c0e9951f2415ebf1605dcab556c0a?force=1 If you continue to need assistance, please call our support team at (800) 822-7933. All the best, Your Polaris Team
Polaris MAXX Suction Pool Cleaner has a 4.6 star rating with 1,707 reviews.
Polaris MAXX Suction Pool Cleaner is open now. It will close at 6:00 p.m.