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Polaris P825 Robotic Pool Cleaner

4.6

    About this business

    Deftly navigates all pool surfaces The Polaris P825 Robotic Cleaner delivers optimal cleaning performance for all in-ground pools surfaces. The Polaris P825 Robotic Cleaner deftly navigates all pool surfaces, climbs walls and steps, and scrubs the tile line for thorough cleaning. Patented Cyclonic Vacuum Technology ensures powerful cleaning action that captures debris without losing suction, and the Push'N'Go™ filter canister enables easy debris removal along with a large transparent viewing window. Additional features in... read more

    4.6791 reviews
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    CATE C.'s profile image
    CATE C. 
    on Birdeye

    3 years ago

    I’m a bit disappointed in the product because it seems to go over the same spots all the time and leaves the same areas undone. Also it tends to get stuck on our bottom filter/grate so we have to keep an eye on it constantly. 

    Business response:

    Hi Cate, Thanks for sharing your valuable feedback! A suggestion that will improve pool coverage is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. As for stick... read more

    Peter J.'s profile image
    Peter J. 
    on Birdeye

    3 years ago

    Great machine 

    Business response:

    Thank you so much for your kind words, Peter. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team  

    Rick L.'s profile image
    Rick L. 
    on Birdeye

    3 years ago

    workin great thus far 

    Business response:

    Thank you so much for your kind words, Rick! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team  

    SARAH P C.'s profile image
    SARAH P C. 
    on Birdeye

    3 years ago

    I rated the Polaris okay because my husband has to be here to take the Polaris out of the pool because it’s a bit heavy for me. And also you have to be careful not to trip over the cords, but overall, it cleans the pool. 

    Business response:

    Hi Sarah, Thanks for rating the Polaris P825 Robotic Pool Cleaner! Here are some removal tips: 1) Press the Start/Stop button to stop the cycle before attempting to remove it. 2) Gently pull on the floating cable to bring the cleaner handle within arm's reach. 3) Use the handle to lift the cleaner from the water and hold it vertically over the pool surface to completely drain the water from the unit before removing. Tip: Never lift the cleaner out of the pool by the floating cable. We hope these tips help. For more r... read more

    Ricky H.'s profile image
    Ricky H. 
    on Birdeye

    3 years ago

    Cleans great. Does an amazing job on the walls. Easy to maintain. Cord tangles badly and no automatic programming. Wish I had bought the nicer one for those features. 

    Business response:

    Thanks for sharing your story, Ricky! We're happy to hear that the Polaris P825 is performing satisfactorily in your pool. Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distr... read more

    Diana H.'s profile image
    Diana H. 
    on Birdeye

    3 years ago

    This robotic cleaner is a game changer! Easy to set up, easy to use and cleans great. I typically run it through a few cycles to clean all areas of the pool - but overall would definitely recommend! 

    Business response:

    Thanks, Diana! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team  

    Kathie A.'s profile image
    Kathie A. 
    on Birdeye

    3 years ago

    It’s so easy to set up, then it is ready to go! I t does a good job, only missing some of the curves of my pool . I t’s easy to clean. 

    Business response:

    Hi Kathie, Thanks for sharing your story about the Polaris P825 Robotic Pool Cleaner! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team  

    Eddie T.'s profile image
    Eddie T. 
    on Birdeye

    3 years ago

    The device works well in my application. No problems other than the cord does get twisted and has to be untangled occasionally. I replaced the original filter basket with the finer mesh. This gets more of the fine particular matter which was a problem in my pool.....and still works fine for leaves 

    Business response:

    Hi Eddie, Thanks for sharing your valuable feedback! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hop... read more

    Yinessa R.'s profile image
    Yinessa R. 
    on Birdeye

    3 years ago

    It is ok but before this I had a more expensive model that works better. 

    Business response:

    Hi Yinessa, Thanks for choosing the Polaris P825 Robotic Pool Cleaner! Your trust and satisfaction are our top priorities. We have tips online that may help with your new cleaner: https://www.polarispool.com/en/specialty/robotic/polaris-p825. If there is anything we can help with, please let us know! Your Polaris Team 

    Frequently asked questions about Polaris P825 Robotic Pool Cleaner

    How is Polaris P825 Robotic Pool Cleaner rated?

    Polaris P825 Robotic Pool Cleaner has a 4.6 star rating with 791 reviews. 

    When is Polaris P825 Robotic Pool Cleaner open?

    Polaris P825 Robotic Pool Cleaner is closed now. It will open on Monday at 9:00 a.m.