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Polaris P825 Robotic Pool Cleaner - Carlsbad, CA

4.6

    About this business

    Deftly navigates all pool surfaces The Polaris P825 Robotic Cleaner delivers optimal cleaning performance for all in-ground pools surfaces. The Polaris P825 Robotic Cleaner deftly navigates all pool surfaces, climbs walls and steps, and scrubs the tile line for thorough cleaning. Patented Cyclonic Vacuum Technology ensures powerful cleaning action that captures debris without losing suction, and the Push'N'Go™ filter canister enables easy debris removal along with a large transparent viewing window. Additional features in... read more

    4.6777 reviews
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    Eddie T.'s profile image
    Eddie T. 
    on Birdeye

    3 years ago

    The device works well in my application. No problems other than the cord does get twisted and has to be untangled occasionally. I replaced the original filter basket with the finer mesh. This gets more of the fine particular matter which was a problem in my pool.....and still works fine for leaves 

    Business response:

    Hi Eddie, Thanks for sharing your valuable feedback! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hop... read more

    Yinessa R.'s profile image
    Yinessa R. 
    on Birdeye

    3 years ago

    It is ok but before this I had a more expensive model that works better. 

    Business response:

    Hi Yinessa, Thanks for choosing the Polaris P825 Robotic Pool Cleaner! Your trust and satisfaction are our top priorities. We have tips online that may help with your new cleaner: https://www.polarispool.com/en/specialty/robotic/polaris-p825. If there is anything we can help with, please let us know! Your Polaris Team 

    Jeremy D.'s profile image
    Jeremy D. 
    on Birdeye

    3 years ago

    Product works great. Still waiting on rebate 

    Business response:

    Hi Jeremy, Thanks for your Polaris P825 Robotic Pool Cleaner review! We're so glad you're satisfied with the cleaning performance of your cleaner. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Happy swimming! Your Polaris Team 

    Debra A.'s profile image
    Debra A. 
    on Birdeye

    3 years ago

    I love it. It cleans nice and really good.. gets the small particles and climbs walls and most steps. The only thing I don’t like is having to take it in and out of pool between cleaning.. 

    Business response:

    Hi Debra, Thanks for rating the Polaris P825 Robotic Pool Cleaner. We're glad to hear that it's performing satisfactorily in your pool! Here are some removal tips: 1) Press the Start/Stop button to stop the cycle before attempting to remove it. 2) Gently pull on the floating cable to bring the cleaner handle within arm's reach. 3) Use the handle to lift the cleaner from the water and hold it vertically over the pool surface to completely drain the water from the unit before removing. Tip: Never lift the cleaner out of... read more

    David N.'s profile image
    David N. 
    on Birdeye

    3 years ago

    Seamless operation and excellent cleaning. 

    Business response:

    Thanks for sharing your story, David! Wishing you the perfect swim. Your Polaris Team 

    Linda L.'s profile image
    Linda L. 
    on Birdeye

    3 years ago

    This is the 2nd Polaris we've owned. Not having a Polaris in the pool doing all the work is no longer an option. Cleaning the pool was always our daughters responsibility until she left for college. I resumed cleaning for less then a month before my husband surprised with our 1st Polaris. Years later it was time for a new one and this time I made the purchase. Life is good with a Polaris P825! Linda L 

    Business response:

    Thanks, Linda! Creating quality products that simplify your pool experience is what we aim to do every day. It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the best, Your Polaris Team  

    Jeffery L.'s profile image
    Jeffery L. 
    on Birdeye

    3 years ago

    Cleans great with so little effort, love it! 

    Business response:

    Thank you so much for your kind words, Jeffery. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team 

    Lawrence T.'s profile image
    Lawrence T. 
    on Birdeye

    3 years ago

    Very easy to use and clean after use. It is actually interesting to watch how the cleaner runs around the pool bottom and especially how it climbs the walls and steps. It does a very nice job of picking up dirt and debri on the bottom including sand like particles.The hand cart makes it easy to move the cleaner in and out of storage. 

    Business response:

    Thanks for sharing your story, Lawrence! We always enjoy hearing from satisfied customers like yourself. All the best, Your Polaris Team 

    Caren S.'s profile image
    Caren S. 
    on Birdeye

    3 years ago

    Have only had Polaris P825 2 months. It is easy to use. Cleans excellent. Easy to clean. Nice that it is a plug in. So much nicer than the pool pump operated Polaris previously used for 5 years. 

    Business response:

    Hi Caren, Thanks for sharing your story about the Polaris P825 Robotic Pool Cleaner! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team 

    Frequently asked questions about Polaris P825 Robotic Pool Cleaner

    How is Polaris P825 Robotic Pool Cleaner rated?

    Polaris P825 Robotic Pool Cleaner has a 4.6 star rating with 777 reviews. 

    When is Polaris P825 Robotic Pool Cleaner open?

    Polaris P825 Robotic Pool Cleaner is closed now. It will open on Monday at 9:00 a.m. 

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