This profile has been claimed by the business owner or representative.
Polaris P825 Robotic Pool Cleaner
About this business
Great machine
Business response:
Thank you so much for your kind words, Peter. We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
workin great thus far
Business response:
Thank you so much for your kind words, Rick! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
I rated the Polaris okay because my husband has to be here to take the Polaris out of the pool because it’s a bit heavy for me. And also you have to be careful not to trip over the cords, but overall, it cleans the pool.
Business response:
Hi Sarah, Thanks for rating the Polaris P825 Robotic Pool Cleaner! Here are some removal tips: 1) Press the Start/Stop button to stop the cycle before attempting to remove it. 2) Gently pull on the floating cable to bring the cleaner handle within arm's reach. 3) Use the handle to lift the cleaner from the water and hold it vertically over the pool surface to completely drain the water from the unit before removing. Tip: Never lift the cleaner out of the pool by the floating cable. We hope these tips help. For more r... read more
Cleans great. Does an amazing job on the walls. Easy to maintain. Cord tangles badly and no automatic programming. Wish I had bought the nicer one for those features.
Business response:
Thanks for sharing your story, Ricky! We're happy to hear that the Polaris P825 is performing satisfactorily in your pool. Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distr... read more
This robotic cleaner is a game changer! Easy to set up, easy to use and cleans great. I typically run it through a few cycles to clean all areas of the pool - but overall would definitely recommend!
Business response:
Thanks, Diana! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
It’s so easy to set up, then it is ready to go! I t does a good job, only missing some of the curves of my pool . I t’s easy to clean.
Business response:
Hi Kathie, Thanks for sharing your story about the Polaris P825 Robotic Pool Cleaner! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team
The device works well in my application. No problems other than the cord does get twisted and has to be untangled occasionally. I replaced the original filter basket with the finer mesh. This gets more of the fine particular matter which was a problem in my pool.....and still works fine for leaves
Business response:
Hi Eddie, Thanks for sharing your valuable feedback! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hop... read more
It is ok but before this I had a more expensive model that works better.
Business response:
Hi Yinessa, Thanks for choosing the Polaris P825 Robotic Pool Cleaner! Your trust and satisfaction are our top priorities. We have tips online that may help with your new cleaner: https://www.polarispool.com/en/specialty/robotic/polaris-p825. If there is anything we can help with, please let us know! Your Polaris Team
Product works great. Still waiting on rebate
Business response:
Hi Jeremy, Thanks for your Polaris P825 Robotic Pool Cleaner review! We're so glad you're satisfied with the cleaning performance of your cleaner. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris P825 Robotic Pool Cleaner
How is Polaris P825 Robotic Pool Cleaner rated?
Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 1,017 reviews.
When is Polaris P825 Robotic Pool Cleaner open?
Polaris P825 Robotic Pool Cleaner is closed now. It will open on Monday at 9:00 a.m.