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The power supply/ controller failed 26 months after purchase. The unit had been used maybe 50 times (6 months without a pool after a move). It was stored inside as directed. It took some negotiating to get the warranty honored. If the replacement power supply lasts longer than 2 years, I will change the rating. The actual cleaning function is excellent.
Business response:
Hi Chris, We are so sorry your controller failed and that you had a hard time with the warranty. We hope you have a better experience with your replacement and find it more reliable. If you have any future issues with your cleaner, please email us at customerfeedback@fluidra.com so we can get you some support. Thank you for being a Polaris customer. Enjoy your pool time! Your Polaris Team
I've had some bad luck with other robots, but the Polaris P825 does everything I expected and more. Excellent product.
Business response:
Thank you for your wonderful review, Marshall! Your trust and satisfaction are our top priorities. We appreciate you and hope you have a great pool season. Cheers, Your Polaris Team
It works perfectly....
Business response:
Hi Daniel, Thank you for taking the time to leave a review. We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Love it! I have a tree near the pool and it’s been raining a lot this year. It does a great job picking up leaves and branches.
Business response:
Thank you for sharing your experience with us, Shirley! Creating quality products that simplify your pool experience is what we aim to do every day. Have a wonderful swim season! All the best, Your Polaris Team
Third time used, It does a fantastic job.
Business response:
It’s wonderful to hear your P825 is doing a fantastic job, Tammy. Thank you for taking the time to leave a review! Wishing you a perfect pool season. Cheers, Your Polaris Team
Great cleaner for pool!
Business response:
Thank you for leaving a positive review, Ciara! We are glad to hear you’re so pleased with the P825 Robotic cleaner. Wishing you the perfect swim! Cheers, Your Polaris Team
Great cleaner. Cleaning filter is a snap. The included cady is convienent.
Business response:
Thank you for your positive and detailed review, Roger! We hope you have a wonderful pool season. Cheers, Your Polaris Team
I love my P825. It’s simple use, my grandkids 6&7 named him and get him started in mornings when here.
Business response:
Thank you for taking the time to leave a review, Rhonda! We love that your grandkids named your Polaris 825 and are being entertained by your cleaner. Have a wonderful pool season! Happy Swimming, Your Polaris Team
Dose a great cleaning job. wish it would run just a little bit longer for bigger pools.
Business response:
Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Joseph! Your trust and satisfaction are our top priorities. The Polaris P825 cleaning cycle is approximately 1.5 hours. If you want it to run longer, simply restart it at the end of its cycle. Enjoy your swim time! Your Polaris Team
Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 877 reviews.
Polaris P825 Robotic Pool Cleaner is open now. It will close at 6:00 p.m.