Polaris P825 Robotic Pool Cleaner

Name: Polaris P825 Robotic Pool Cleaner
Address: 8525 Mallory Rd, Jacksonville, FL, 32220, US
Telephone: (800) 822-7933
Price range: $$
Rating: 4.6

4.6

★★

736 reviews

(800) 822-7933

https://www.polarispool.com/en/specialty/robotic/polaris-p825

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Polaris P825

Deftly navigates all pool surfaces The Polaris P825 Robotic Cleaner delivers optimal cleaning performance for all in-ground pools surfaces. The Polaris P825 Robotic Cleaner deftly navigates all pool surfaces, climbs walls and steps, and scrubs the tile line for thorough cleaning. Patented Cyclonic Vacuum Technology ensures powerful cleaning action that captures debris without losing suction, and the Push'N'Go™ filter canister enables easy debris removal along with a large transparent viewing window. Additional features includes the Surface Control System™ that adjusts pool surface settings for optimal wall climbing, a dual-cleaning cycle for one-touch, on-demand cleaning cycles, and a dur

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4.6

★★

736 reviews

5★524

4★156

3★56

2★0

1★0

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Loomer on Amazon

★★

7 months ago

Great vacuum, but cord difficult to manage I love everything about my new Polaris pool robot. It cleans both the walls, and the bottom of my vinyl pool with great ability. The mesh filter is easy to remove and clean off, and I love that it came with its own caddy to store and wheel around. The one thing that I would change however, is the way the power cord does not rotate to keep itself from getting tangled. This is especially a problem when you are trying to loop the cord up, and hang it on the hook on the caddy. It is a huge pain in the neck, and the cord will not stay on the hook. The only way I have found to make this manageable, is by unplugging the end that goes into the control pad to allow the cord to spin, as you loop it. Of course, that end is the thinner, and more flimsy end of the two, and there are 3 very thin pins that plug into the console. I don't see the plug holding up well with the constant plugging and unplugging that will be done all season long. I guess we shall see.

Bill Powers on Amazon

★★

7 months ago

effectiveness and simplicity to operate has been much more effective as a cleaner than other products...need to make sure that electrical is available within the pool area for its operation since this model does not work off the operations of the pump

Ryerye727 on Amazon

★★

8 months ago

Super easy to use. Set it and forget it set it and forget it

Nathan Daggett on Amazon

★★

8 months ago

Great machine Inherited a house with an in ground pool that had not been opened for 8 years. Had to replace both filter and pump. Got filter working but due to tiny underground air leak in suction line I cannot vacuum using the pump. This thing has been a lifesaver. It's been going for about a week straight and the pool is finally starting to get close to clean. This is nothing against the machine at all. Due to the amount of decayed organic matter and algae buildup I knew it wasn't going to be quick or easy. One of the best purchases I've made.

Petriekd on Amazon

★★

8 months ago

Love it! Finally a pool cleaner that actually cleans the pool!

Jerry Roark on Amazon

★★

8 months ago

My 2nd one I had this pool cleaner many years ago and bought another for this pool. Keeps my pool spotless and very easy cleanup with the top load basket. Would buy again.

cpu on Amazon

★★

8 months ago

It works pretty well. We do tend to have to run 2 cycles. We have an 18,000 gallon vinyl lined in ground pool. This robot does a fair job of cleaning the bottom of the pool. It tends to focus on the deep end, so we usually start it in the shallow end and run 2 cycles. It has strong suction and has no problem climbing the walls of the pool to clean the waterline. If the pool is really dirty and the basket gets full that seems to reduce suction somewhat. It sucks water in underneath and ejects it out the top. This does stir the pool and keep fine particles suspended. That's OK, I just run the filter to strain out the fines. The unit seems well made and the included cart is handy.

hugh doherty on Amazon

★★

8 months ago

It’s great when it runs but customer support is horrible Ok I bought this product I am in my second season. Been to the shop twice. The problem is it runs for a minute or two then quits. This last time it’s been in the shop since early may. It’s now august Polaris hasn’t sent the parts. It’s still under warranty. The other problem is whe. It’s done you have to drag the robot by the cord to get it to t(e side. Which the repair company says that’s probably the problem. When it gets dragged it creates the opportunity for failure. The good thing about this cleaner is that it does a great job cleaning the pool when it works . Not sure if and when I will get it back. The repair store Leslie’s store has pretty much given up and told me to contact Polaris. I would give it five stars when it works but right now only 0 stars for customer support

Bill P. on Birdeye

★★

8 months ago

very easy to use, cleans to the top of the water line consistently, easy clean out after usage...works for +/- 2 hour cycle so I usually run 2 cycles back to back

Business Response:

Thank you for your detailed and positive review, Bill! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team