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out of the box not good but I took it back to the retailer and discussed what I thought it was a cable connection on the Robot end the Tech at the Leslie's told me she checked it over and found nothing but when I picked it up it worked Great and has ever since So it must have been the cable if she unplugged and plugged the cable back in . All I can say is I am happy right now . I have had 3 other Robots for the pool over 45 yrs.but this looks to be the best .so far I love it .Thanks
Business response:
Thank you for sharing your experience with us, George! We're glad to hear you're happy and appreciate you choosing Polaris. Enjoy your pool time! Your Polaris Team
Excellent job on floor of pool, adequate but not great on walls
Business response:
Thank you for your review, David! We have a few tips to help with wall climbing in our FAQ section on our product page - https://www.polarispool.com/en/products/pool-cleaners/robotic-pool-cleaners/polaris-p825 We hope this helps. Enjoy your pool time! Cheers, Your Polaris Team
The pool cleaner works great. The only think worth mentioning is the unit gets stuck on plastic water drain on bottom of pool,
Business response:
Thank you for your review, Joe! If your cleaner is sticking on the drain or similar items, your main drain may be compatible with the Unibridge cover we manufacture. For more information about the Unibridge, visit https://www.polarispool.com/en/products/parts-and-accessories/unibridge. Happy swimming! Your Polaris Team
Jusqu'à présent le produit fonctionne bien.
Business response:
Merci beaucoup pour vos aimables paroles, Marcel ! Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous. Profitez de votre piscine propre ! Votre équipe Polaris
Love the Polaris P825. Great price and moves quickly compared to my previous Hayward Aqua Vac. Top load filter is awesome! Highly recommend this vacuum.
Business response:
Thanks for choosing the Polaris P825 Robotic Pool Cleaner and for your recommendation, Phil! Your trust and satisfaction are our top priorities. Happy swimming! Your Polaris Team
works great. does not roll over on its back like other cleaners. would be nice if it had a swivel on the cord to reduce the cord tangling
Business response:
Thank you for your positive review and feedback, Rex! We hope you enjoy your pool time. Cheers, Your Polaris Team
Had a aiper did okay, but this Polaris does the walls too,not just bottom feeder
Business response:
Thanks for sharing your story, Matthew! Wishing you the perfect swim. Your Polaris Team
Delivery was fast and easy. My Polaris is working wonderfully.
Business response:
Thank you for your glowing review, Michael! We are delighted to hear you've had such a positive experience. Happy swimming! Your Polaris Team
This is our 3rd P825 Pool Cleaner. We have had issues with the other 2 previous cleaners. However, we like that this model cleaner climbs the walls. If we start having issues with this one after a year, we may have to look at a different cleaner.
Business response:
Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Jamie! Your trust and satisfaction are our top priorities. Your cleaner has a two-year warranty, and if we can assist in any way, please let us know at (800) 822-7933. We're always happy to help! We appreciate hearing from loyal customers like yourself and wish you many more reliable years of service from your Polaris cleaners. All the best, Your Polaris Team
Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 1,002 reviews.
Polaris P825 Robotic Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.