This profile has been claimed by the business owner or representative.
This is my third pool cleaner. My first Polaris. It is great! Cleaning the basket is a breeze and it gets the job one much better than the prior two. I’m hopeful “Tre” will live a much longer life than his predecessors.
Business response:
Thank you for choosing Polaris, Debra! We appreciate your detailed and positive review. We always love when customers name their cleaners. We hope “Tre” continues to perform optimally for you. :) Cheers, Your Polaris Team
The power supply/ controller failed 26 months after purchase. The unit had been used maybe 50 times (6 months without a pool after a move). It was stored inside as directed. It took some negotiating to get the warranty honored. If the replacement power supply lasts longer than 2 years, I will change the rating. The actual cleaning function is excellent.
Business response:
Hi Chris, We are so sorry your controller failed and that you had a hard time with the warranty. We hope you have a better experience with your replacement and find it more reliable. If you have any future issues with your cleaner, please email us at customerfeedback@fluidra.com so we can get you some support. Thank you for being a Polaris customer. Enjoy your pool time! Your Polaris Team
I've had some bad luck with other robots, but the Polaris P825 does everything I expected and more. Excellent product.
Business response:
Thank you for your wonderful review, Marshall! Your trust and satisfaction are our top priorities. We appreciate you and hope you have a great pool season. Cheers, Your Polaris Team
It works perfectly....
Business response:
Hi Daniel, Thank you for taking the time to leave a review. We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Love it! I have a tree near the pool and it’s been raining a lot this year. It does a great job picking up leaves and branches.
Business response:
Thank you for sharing your experience with us, Shirley! Creating quality products that simplify your pool experience is what we aim to do every day. Have a wonderful swim season! All the best, Your Polaris Team
Third time used, It does a fantastic job.
Business response:
It’s wonderful to hear your P825 is doing a fantastic job, Tammy. Thank you for taking the time to leave a review! Wishing you a perfect pool season. Cheers, Your Polaris Team
Great cleaner for pool!
Business response:
Thank you for leaving a positive review, Ciara! We are glad to hear you’re so pleased with the P825 Robotic cleaner. Wishing you the perfect swim! Cheers, Your Polaris Team
Great cleaner. Cleaning filter is a snap. The included cady is convienent.
Business response:
Thank you for your positive and detailed review, Roger! We hope you have a wonderful pool season. Cheers, Your Polaris Team
I love my P825. It’s simple use, my grandkids 6&7 named him and get him started in mornings when here.
Business response:
Thank you for taking the time to leave a review, Rhonda! We love that your grandkids named your Polaris 825 and are being entertained by your cleaner. Have a wonderful pool season! Happy Swimming, Your Polaris Team
Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 985 reviews.
Polaris P825 Robotic Pool Cleaner is open now. It will close at 6:00 p.m.